Solved

Can't pick new default language for secondary market

EmilOliver
Tourist
10 0 3

I've got two languages on my Shopify store: Danish and English. Denmark in my main market, and then I got a secondary market, which is international. I want the language for Danish visitors to be Danish and English for international visitors. However, when i go into markets and select international, and then try to pick english as my default language, the option is grey and unclickable. If i switch the default to English on the danish market, then English becomes the default in both markets. 

Any ideas for why this is not working?

Accepted Solution (1)

richbrown_staff
Shopify Staff
651 94 157

This is an accepted solution.

 

Hi @EmilOliver , this is because your International market has the same domains and languages configuration as your primary market. You'll see if you go to International > Languages and domains > Manage domains - that it'll have 'Use primary market configuration' selected. This means that International inherits the settings from the primary market. I.e. you can't have /en just for a non primary market. Either include English in your primary market, or use subfolders (or another domain / subdomain) on your international market. Hope that helps, Rich

 

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Reply 1 (1)

richbrown_staff
Shopify Staff
651 94 157

This is an accepted solution.

 

Hi @EmilOliver , this is because your International market has the same domains and languages configuration as your primary market. You'll see if you go to International > Languages and domains > Manage domains - that it'll have 'Use primary market configuration' selected. This means that International inherits the settings from the primary market. I.e. you can't have /en just for a non primary market. Either include English in your primary market, or use subfolders (or another domain / subdomain) on your international market. Hope that helps, Rich

 

To learn more visit the Shopify Help Center or the Community Blog.