Color Swatch In Multi-Language Website Not Available

JuliaMaikova
Visitor
3 0 2

Hi,

I've translated my Shopify into a second language. 

Color swatch  in the second language of the website not visible.

 

In English

JuliaMaikova_0-1712826713348.png

 

In Estonian it shows only the name, without a picture

JuliaMaikova_1-1712826808626.png

 

I use langify app as a translation app

How can I have the same result in Estonian as in English? 

 

Thank you!!!

Replies 4 (4)

richbrown_staff
Shopify Staff
632 91 154

Hi @JuliaMaikova , please confirm with Langify support. @michaelivanov might be able to help. My guess is that your swatches work based on the names of the colours in the default language, so you might need to delete some translations.

To learn more visit the Shopify Help Center or the Community Blog.

michaelivanov
Shopify Partner
33 4 9

Hi ,

Michael from Langify here.

 

Please try bulk-resetting your color translations and translating them in 

 

Langify -> Custom -> Global Strict Mode

 

instead.

 

 custom global strict mode.png

 

To bulk-reset your color translations you'd just have to export your Product translations in 

 

Langify -> Products -> [three dot kebab menu on the top left] -> Export Translations

 

export product translations.png

 

Deselect everything except "Products", select the "Only export translated fields" option and click on "GENERATE EXPORT FILE"

 

export product translations 2.png

 

and click on the "CSV FORMAT" option to finally export your CSV file  

 

export product translations as csv.png

 

Now open the file in Excel or Google Sheets and scroll to the very bottom where you'll find the color translations

 

colors at the bottom of the product translations csv.png

 

Replace your color translations in Column B with the original colors from Column A like

 

identical colors left and right inide the CSV.png

 

Now just save the file and import it back into Langify in

 

Langify -> Products -> [three dot kebab menu on the top left] -> Import Translations

 

import product translations back to langify.png

 

Once done your colors should show up on your store again.

 

Now you'd just have to translate your colors in 

 

Langify -> Custom -> Global Strict Mode

 

as shown in the beginning.

 

Here's a short guide on how to use Custom Contents just in case:

https://support.langify-app.com/support/solutions/articles/11000082059-custom-content-translations

 

This time your color swatches should remain visible after translating them via Custom.

 

Langify FAQ
https://faq.langify-app.com/
JuliaMaikova
Visitor
3 0 2

Hi! 

Thank you very much for your help. I did everything according to the instructions, but unfortunately, it didn’t help.😔scrnli_18-04-2024_11-32-35.png

michaelivanov
Shopify Partner
33 4 9

Hi @JuliaMaikova,

Please send us an email with the collaborator account request code and we'll check this for you asap

https://apps.shopify.com/langify#adp-developer

Langify FAQ
https://faq.langify-app.com/