Solved

How can I avoid automatic translations for product names?

Silgar
Tourist
8 0 0

Hello, I need to skip translations on product names because the automatic translation looks very weird.

Is there a way to do it? 

 

Thanks in advance.

 

Accepted Solutions (2)
richbrown_staff
Shopify Staff
632 91 154

This is an accepted solution.

Hey @Silgar - I wasn't able to replicate the error but I was able to fix. The CSV attached your CSV cut down to just the product titles. I uploaded this and looks like all the German product titles have been removes (apart from you had 7 in there which I figures you might want to keep, so I left those). Hope that's working for you! Rich

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

richbrown_staff
Shopify Staff
632 91 154

This is an accepted solution.

What I did was take the CSV, delete every row I didn't need (i.e.
everything other than column A: Product, column C: title), and then make
sure column H was blank. Then import, with 'Overwrite' selected.

Uploading blank with overwrite selected = deleting translations.

Hope that helps!

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 13 (13)

seymur_crsp
Shopify Partner
65 4 10

Hello. Which tool are you using to translate ?

Silgar
Tourist
8 0 0
Hi! I am using Translate & adapt.

richbrown_staff
Shopify Staff
632 91 154

Hey @Silgar , we offer 'whole store' translation or one resource at a time. To get the effect of skipping product names, do the whole store translation, then export the CSV (Settings > Languages > Export) and delete rows until you're left with just Product titles. Make column H blank, and then reupload, overwriting existing translations. This will result on a store that has auto-translation for everything, except product titles.

To learn more visit the Shopify Help Center or the Community Blog.

Silgar
Tourist
8 0 0

Hi @richbrown_staff,

 

I am trying to upload the CSV file but I get the error message "failed to fetch".

 

To see were the error is, I have tried to upload the file without any modifications, and I get the same error. 

 

Do you have an idea of what can be wrong?

 

I really appreciate your help.

 

Thanks in advance.

richbrown_staff
Shopify Staff
632 91 154

Can you send me the CSV and the screenshot? By DM if you prefer

To learn more visit the Shopify Help Center or the Community Blog.

Silgar
Tourist
8 0 0

Hi @richbrown_staff,

 

I couldn't find a way to attach the files to the DM so you can find them here.

 

Thanks!Error screenshotError screenshot

Silgar
Tourist
8 0 0

Sorry, in my previous comment the error message wasn't visible in the screenshot.Captura de pantalla (84).png

richbrown_staff
Shopify Staff
632 91 154

Great, thanks, we'll investigate and come back to you

To learn more visit the Shopify Help Center or the Community Blog.

richbrown_staff
Shopify Staff
632 91 154

This is an accepted solution.

Hey @Silgar - I wasn't able to replicate the error but I was able to fix. The CSV attached your CSV cut down to just the product titles. I uploaded this and looks like all the German product titles have been removes (apart from you had 7 in there which I figures you might want to keep, so I left those). Hope that's working for you! Rich

To learn more visit the Shopify Help Center or the Community Blog.

Silgar
Tourist
8 0 0

Thanks a lot @richbrown_staff!

 

If in the future I have the same problem, how can I fix it myself?

richbrown_staff
Shopify Staff
632 91 154

This is an accepted solution.

What I did was take the CSV, delete every row I didn't need (i.e.
everything other than column A: Product, column C: title), and then make
sure column H was blank. Then import, with 'Overwrite' selected.

Uploading blank with overwrite selected = deleting translations.

Hope that helps!

To learn more visit the Shopify Help Center or the Community Blog.

Silgar
Tourist
8 0 0

This way I'll fix it myself next time. 

 

Thanks so much for your help and assistance!

 

Best wishes.

SMAAKpakket
Visitor
2 0 1

Hello. I have also followed these instructions but have a different error to report. I've attached a screen shot example of incorrect translation (left) which I exported and the version I had edited correctly for importing back into Shopify (right).

 

I get the following error messages. How can I do anything with different columns though when all text is within the same column? I didn't edit anything in row/line 23 so not sure that that error means as well. Thanks for any help! 

 

 Incorrect translation exported.pngCorrect translated edited for import.pngError message.png