How to translate a custom HTML block? The translation app just doesn't see it

irene-apparel
Tourist
11 1 2

How can I translate custom HTML blocks through Shopify's translate & adapt app? I can't seem to find it anywhere.

 

The theme I'm using is Impulse. Here is my website, where I added a test HTML block right at the bottom of the homepage: https://theboringmoon.com/

 

ireneapparel_0-1683919487777.png

 

Now when I go to the translation app, it shows me every single field out there, except that HTML block:

 

ireneapparel_1-1683919603269.png

 

I also tried clicking through every section in the drop-down menu and can't find this block anywhere. Can please someone point me in the right direction?

 

Thank you 

Replies 4 (4)

irene-apparel
Tourist
11 1 2

I tried the same on the Contact Us page, just to be sure. Same thing, custom HTML field is just not there for me to translate.

 

ireneapparel_0-1683920098132.png

 

 

 

ArmagnacDE
Shopify Partner
5 0 5

Searching for the HTML blocks in Adapt and Translate as well...

Is it not supported by the app?

ArmagnacDE
Shopify Partner
5 0 5

I talked to Shopify Support and they confirmed that HTML blocks are not supported by the app. It of course makes sense that no automatic translation is possible, also no manual translation is supported 😞

The recommendation ist to use Text Blocks to show information, which can also reference meta fields, but of course are not able to execute logic via liquid...

I also contacted the Impulse theme support (I'm also using it), because the text block of Impulse is not even supporting basic text formatting. Other themes do support that...

So at the moment, no solution.

Oluwapelumi
Visitor
1 0 1

Langify or Transcy can handle this, I encountered a similar issue and i was able to use other translation apps that support static content.

 

Other translation apps can work hand in hand with translate and adapt.