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How To Translate Email Automations In Shopify?

AntCrescendo
Excursionist
32 0 6

Hi there,

 

I'm interested in learning how to translate the email templates for automated emails in Shopify. My store's default language is English, but since I'm based in Quebec, it's crucial that subscribers who choose to view our store in French receive emails in French if they opt-in for email notifications. Is anyone familiar with how to set this up?

 

My website Is currently translated using the Translate and Adapt app. 

Would I need a geolocation app? 

 

Thank you

 

 

Replies 5 (5)
Localize_Alex
Shopify Staff (Retired)
Shopify Staff (Retired)
6 1 4

Hi @AntCrescendo! I’m Alex, a designer on the Translate & Adapt team. We have this help document that outlines translating email notifications — does it answer your questions? If not, let me know! I’d love to help.

To learn more visit the Shopify Help Center or the Community Blog.

AntCrescendo
Excursionist
32 0 6

Hello @Localize_Alex, I hope you're doing well. Thank you for your quick response and for providing such a helpful guide. I have a question regarding email automation for new user subscriptions. In this link https://postimg.cc/4Y5GtRnN, there's an example of the "Welcome Subscriber" email automation I want to customize. If I create a customized email template for the "Welcome Subscriber" email template like the one shown here https://postimg.cc/hfFvSnHX, would it be possible for me to translate the content of the template? Does that appear in the notification section under settings? 

 

In essence, I want to know how to use "Translate and Adapt" to translate any customized automated email located in Marketing > Automations > and select any of the six email automation templates.

 

I look forward to hearing from you 

Thanks 🙂

 

 

Thank you.

Localize_Alex
Shopify Staff (Retired)
Shopify Staff (Retired)
6 1 4

Hi @AntCrescendo, thank you for the additional context. Unfortunately, there is currently no way to translate Email content in Translate & Adapt. This is a complex problem and we’re working to make it possible.

To learn more visit the Shopify Help Center or the Community Blog.

AntCrescendo
Excursionist
32 0 6

@Localize_Alex Thank you, I will looking be forward to seeing this feature implemented soon. 

 

Kinds regards,

MohamedAyman
Shopify Partner
2 0 1

Is there any updates about this? is there any way I can translate my automated email campaign templates?