Product variants are not translated E-Translate

gorgolete
Visitor
2 0 0
We are experiencing a problem with our product option translations.
everythin except the variations are english.
 
In the image below , you can see our translations are complete, however, 

Screen Shot 2023-12-06 at 10.25.36.png

When you open the product, translations are not available. Image [2]

 

Screen Shot 2023-12-06 at 10.27.17.png

During my search for a solution, I realized that product options are loaded asynchronously via an API call thttps://inspon-cloud.com/dev-app/backend/api/api.php that returns the following response:

 

 

 

 

 

 

{"product":{"title":"Afrodit Madalyon Kolye","featuredImage":{"id":"gid:\/\/shopify\/ProductImage\/39279218098390"},"options":[{"name":"Renk","values":["Alt\u0131n","Rose","G\u00fcm\u00fc\u015f"]},{"name":"Beden","values":["40","45","50","60"]}],"variants":[{"id":44067143385302,"option1":"Alt\u0131n","option2":"40","title":"Alt\u0131n \/ 40","price":"1850.00"},{"id":44067143450838,"option1":"Alt\u0131n","option2":"45","title":"Alt\u0131n \/ 45","price":"1850.00"},{"id":44067143516374,"option1":"Alt\u0131n","option2":"50","title":"Alt\u0131n \/ 50","price":"1850.00"},{"id":44067143581910,"option1":"Alt\u0131n","option2":"60","title":"Alt\u0131n \/ 60","price":"1850.00"},{"id":44067143647446,"option1":"Rose","option2":"40","title":"Rose \/ 40","price":"1850.00"},{"id":44067143712982,"option1":"Rose","option2":"45","title":"Rose \/ 45","price":"1850.00"},{"id":44067143778518,"option1":"Rose","option2":"50","title":"Rose \/ 50","price":"1850.00"},{"id":44067143844054,"option1":"Rose","option2":"60","title":"Rose \/ 60","price":"1850.00"},{"id":44067143909590,"option1":"G\u00fcm\u00fc\u015f","option2":"40","title":"G\u00fcm\u00fc\u015f \/ 40","price":"1850.00"},{"id":44067143975126,"option1":"G\u00fcm\u00fc\u015f","option2":"45","title":"G\u00fcm\u00fc\u015f \/ 45","price":"1850.00"},{"id":44067144040662,"option1":"G\u00fcm\u00fc\u015f","option2":"50","title":"G\u00fcm\u00fc\u015f \/ 50","price":"1850.00"},{"id":44067144106198,"option1":"G\u00fcm\u00fc\u015f","option2":"60","title":"G\u00fcm\u00fc\u015f \/ 60","price":"1850.00"}]},"collection":[{"title":"Erkek \u00dcr\u00fcnleri"},{"title":"Anneler G\u00fcn\u00fc"},{"title":"Erkek Kolyeler"}]}

 

 

 

 

 

 

I contacted plugin support and they said
"Our team has already reviewed the English translation problem on the product pages. Unfortunately, our Developers cannot update the translations because the product translations rely on third-party plug-ins in the store variant section. To address this, please reach out to the third-party plug-in provider for your store's translations or consider not using the third-party plug-in so that our app can update the translations."
However, we don't rely on a third party plugin.
 
How can I solve this problem?

 

Reply 1 (1)

richbrown_staff
Shopify Staff
556 78 132

Hi @gorgolete , this forum is for the app Translate & Adapt. Please talk directly with eTranslate - their support is great.

To learn more visit the Shopify Help Center or the Community Blog.