Solved

Translate & Adapt app - not all words appear

TBS2022
Trailblazer
243 2 36

 

Hello

I have been using the Translate and Adapt App for my translations - so far so good - however some words in my navigation menu do not appear for me the translate them - even if I search for them???

Can anyone help?

I am using Impulse Theme

 

Accepted Solution (1)

richbrown_staff
Shopify Staff
638 91 155

This is an accepted solution.

Hi there, Rich from the product team here. If you have a lot of navigation items, it's possible that they are not showing in the app as there is currently a limitation on the Shopify side of 100 items. This is being fixed, but in the mean time you can download the CSV.

 

Go to Settings > Languages

Export

In a spreadsheet editor, you'll all your translatable resources. You want 'LINK' in Column A for menu items, and ONLINE_STORE_MENU for menu titles. You can delete any rows you don't need, e.g. of other resource types, and only upload what you need.

 

This should solve the problem.

 

Best wishes,

 

Rich

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 2 (2)

CiCi_Nguyen
Shopify Partner
56 2 16

Hi @TBS2022 

 

Have you contacted their support team yet? 

CiCi Nguyen - Content Specialist
---------------------------------------------
Boost Commerce - Boosting sales for over 13,000 active merchants
No.1 Product Filter and Search Solution for Shopify Stores

richbrown_staff
Shopify Staff
638 91 155

This is an accepted solution.

Hi there, Rich from the product team here. If you have a lot of navigation items, it's possible that they are not showing in the app as there is currently a limitation on the Shopify side of 100 items. This is being fixed, but in the mean time you can download the CSV.

 

Go to Settings > Languages

Export

In a spreadsheet editor, you'll all your translatable resources. You want 'LINK' in Column A for menu items, and ONLINE_STORE_MENU for menu titles. You can delete any rows you don't need, e.g. of other resource types, and only upload what you need.

 

This should solve the problem.

 

Best wishes,

 

Rich

To learn more visit the Shopify Help Center or the Community Blog.