Solved

Translate & Adapt: How to translate the "brand information" in Footer section

Shawn512
Shopify Partner
111 2 15

I found that many website data cannot be synchronized and updated in Translate & Adapt in a timely manner. I can't even find the option to manually update.

 

For example, I modified the content in brand information and it was presented in the footer. However, the French version of Translate & Adapt still shows the previous content.

Primary market English version: 

Shawn512_0-1694601988210.png

French version:

Shawn512_1-1694602005997.png

 

 

Also, after I updated my navigation, it is always the old version in Translate & Adapt.

 

How to solve this problem?

Pet Travel Supplies Small Business
Accepted Solution (1)

richbrown_staff
Shopify Staff
628 90 153

This is an accepted solution.

Hi @Shawn512 - I can see where the confusion comes from here.

1. Translations do not sync automatically. If you make a change the in the default language you have to either manually add translations or auto-translate.

2. This text looks like it should be in the footer in Translate & Adapt, and indeed that's where it links (Section groups > Footer group) but actually this Brand Information is translated in Theme settings > Brand information.

 

We'll look to see why the Localize link is linking to the wrong place. But hopefully that answer to 2 above solves your problem. Rich

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Reply 1 (1)

richbrown_staff
Shopify Staff
628 90 153

This is an accepted solution.

Hi @Shawn512 - I can see where the confusion comes from here.

1. Translations do not sync automatically. If you make a change the in the default language you have to either manually add translations or auto-translate.

2. This text looks like it should be in the footer in Translate & Adapt, and indeed that's where it links (Section groups > Footer group) but actually this Brand Information is translated in Theme settings > Brand information.

 

We'll look to see why the Localize link is linking to the wrong place. But hopefully that answer to 2 above solves your problem. Rich

To learn more visit the Shopify Help Center or the Community Blog.