Translate and adapt edit not updating on site

ninajb
New Member
4 0 0

Hi!

 

Can anyone explain to me why my web-site is not updating the edits that I am making in translate and adapt? My default language is french, but I am manually updating and adjusting the English text in the app. I save it as well, but the web-site is not updating the changes.

Thankful for any help and push in the right direction!

 

Replies 7 (7)

richbrown_staff
Shopify Staff
565 81 133

Hi @ninajb , could you share a screenshot of an example page you've updated in the Translate & Adapt app? Thanks

To learn more visit the Shopify Help Center or the Community Blog.

ninajb
New Member
4 0 0

Hi!

 

Ive translated/edited all pages circled on the left- none of them are updated on the site. Thanks so much for having a look!

 

richbrown_staff
Shopify Staff
565 81 133
Yes please Rich, that would be great.

I’m in NL so just an hour ahead. So I send you my number or how does this work via shopify somehow?

Thank you, really appreciate the help!

Nina

To learn more visit the Shopify Help Center or the Community Blog.

ninajb
New Member
4 0 0

Hi!

 

Ive translated/edited all pages circled on the left- none of them are updated on the site. Thanks so much for having a look!

 

 

richbrown_staff
Shopify Staff
565 81 133

Hi @ninajb , I sent you an email, could you let me know if it came through ok?

To learn more visit the Shopify Help Center or the Community Blog.

ninajb
New Member
4 0 0

Hi again,

 

so sorry, could you please send it to nina.buhler@gmail.com?

 

thank you so much,

 

N

richbrown_staff
Shopify Staff
565 81 133

Hiya @ninajb - checking my email came through?

To learn more visit the Shopify Help Center or the Community Blog.