Solved

Translations don't seem to apply

Freejogger
Excursionist
20 2 3

Hi everyone,

On our shopify store, I have set the default language as Danish, but it appears some places the localization is missing.

Freejogger_0-1692257525026.png

I have tried to both edit the Danish language in settings, but there the change doesn't appear to take affect?

Freejogger_1-1692257966538.png

and when I click on the button "edit Danish translations" I get returned to the English translations?

Freejogger_2-1692259617823.png

 






I also tried exporting the translations to csv, but can't seem to find the translations keys as shown in the first picture anywhere.

 

What am I missing??

 

 

Accepted Solution (1)

richbrown_staff
Shopify Staff
632 91 153

This is an accepted solution.

Hi @Freejogger , I appreciate the confusion here.

Your first screenshot saying translation missing: da.cart.general.note actually refers to default theme content. It's saying that you are missing some strings for your theme in Danish. To resolve, go to Online Store > Themes > and on the Published theme click the three dots men and 'Edit default theme content':

richbrown_staff_0-1692270995666.png

You should see a banner at the top telling you that there are some blank fields. These need filling. It's not a translation task, it's making sure you have all the required content in Danish.

 

The second screenshot you shared would be customising Danish for the market Denmark, which you're not likely to want to do as only Denmark speaks Danish. The value of this feature is giving custom content by market in the same language - e.g. imagine US English spelling for your USA market, and British English spelling for a UK market. So you wouldn't want to edit this in Danish, I'd have thought.

 

The third screenshot is translating default theme content. The reason English is there and Danish is not is because your theme Flow supports English out of the box but not Danish. Which is where the original error comes from. Adding the content required in 'Edit default theme content' will solve this.

 

 

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 2 (2)

richbrown_staff
Shopify Staff
632 91 153

This is an accepted solution.

Hi @Freejogger , I appreciate the confusion here.

Your first screenshot saying translation missing: da.cart.general.note actually refers to default theme content. It's saying that you are missing some strings for your theme in Danish. To resolve, go to Online Store > Themes > and on the Published theme click the three dots men and 'Edit default theme content':

richbrown_staff_0-1692270995666.png

You should see a banner at the top telling you that there are some blank fields. These need filling. It's not a translation task, it's making sure you have all the required content in Danish.

 

The second screenshot you shared would be customising Danish for the market Denmark, which you're not likely to want to do as only Denmark speaks Danish. The value of this feature is giving custom content by market in the same language - e.g. imagine US English spelling for your USA market, and British English spelling for a UK market. So you wouldn't want to edit this in Danish, I'd have thought.

 

The third screenshot is translating default theme content. The reason English is there and Danish is not is because your theme Flow supports English out of the box but not Danish. Which is where the original error comes from. Adding the content required in 'Edit default theme content' will solve this.

 

 

To learn more visit the Shopify Help Center or the Community Blog.

Freejogger
Excursionist
20 2 3

Wow thanks so much @richbrown_staff - I'll look into this immediately and try and get it sorted. I really appreciate the comprehensive breakdown you gave me and look forward to reporting back that it all worked out.