Why am I getting a translation error while editing product templates?

cspineda
Tourist
6 0 1

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Really annoying, keep getting this error when trying to manually translate some of the template sections for a product. Currently, now page will be half translated and look weird until this is fixed.

 

Replies 6 (6)

Ujjaval
Shopify Partner
1242 197 208

@cspineda Which app you're using to translate the sentences ?and which content you want to translate?

cspineda
Tourist
6 0 1

Hello, I'm using Translate & Adapt (came with my theme Stiletto) and I'm trying to translate a template of the product page. I tried again and still getting the same error. It worked before but all of a sudden I can't finish making changes.

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Ujjaval
Shopify Partner
1242 197 208

@cspineda i think it's internally issue from the app . You need to try to contact with support cell they will surely resolved your problem.

cspineda
Tourist
6 0 1

Okay will do. Thanks Ujjaval!

richbrown_staff
Shopify Staff
632 91 154

Hey @cspineda , Rich from the product team for Translate & Adapt here. We're looking at this and will get back to you.

To learn more visit the Shopify Help Center or the Community Blog.

richbrown_staff
Shopify Staff
632 91 154

A follow up here @cspineda - we have shipped a fix for this now and you should be able to save the content as expected. Please let me know any problems

To learn more visit the Shopify Help Center or the Community Blog.