Blocked from speed tests - help needed

George_Greenhil
Trailblazer
175 0 57

Hello guys,

 

The new theme we’ve just finished is having difficulties with loading/speed testing. We have reached out to a Shopify Expert for speed improvement but they can't even get speed tests to run on our theme to benchmark any improvements, they think maybe something is blocking our theme from loading or something.

 

We’ve tried to start benchmarking and begin optimisations on the theme named “BLOCKSHOP 2.0 - FINAL VERSION”: https://svaqqg3ppofuxohu-22594233.shopifypreview.com

 

Currently, we are unable to get a valid page speed test from Google or one from a Shopify Speed Analyser. I've attached screenshots of this, it either times-out or something blocks it providing an error message. There must be something that prevents Google Pagespeed Insights / Lighthouse from getting speed results.

 

I have reached out to all the apps installed on our new theme but they all say it's nothing to do with them so I'm really stuck. It would be so so helpful if someone could take a look to see what could be causing this.

 

Many thanks,

George Greenhill

 

Screen Shot 2565-09-15 at 10.50.27.pngScreen Shot 2565-09-15 at 10.51.53.png

Replies 2 (2)

OneCommerce
Shopify Partner
253 19 108

Hello,

We are OneExperts from OneCommerce - an eCommerce solution platform.
Your preview link was expired, give us your store link and we will help you check it  
If you need any further support, hit us up at julia@onecommerce.io for replies within minutes

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kazi
Shopify Partner
544 85 105

Hello @George_Greenhil  The preview is expired can you share the store URL or another preview link?

☑️ If the answer solve your issue please ✔ Accept it and hit like ✌️

► Need help with THEME CUSTOMIZATION, SPEED OPTIMIZATION ?


WhatsApp Email: Click here Skype: kof.bd