Online store performance and site speed optimization
I've been trying to load my Shopify admin page, but it is always loading and I cannot do anything with my shop, this situation has happened since several days ago, I mean I can enter my website very quickly but I cannot load my Shopify admin page to edit my products, do setting, etc.
Both of my computer, my mobile device are failed to access my admin; also I tried to use my friends' computer, but nothing changed. I can assure that it's not about my network cause I can load other website（Youtube, Facebook, Instagram) very quickly.
After loading for a long time, it always shows the message below.
There’s a problem loading this page
I'm in urgent need of your help.
We're currently unaware of any known issues with the admin so this may be a case of local troubleshooting. You've already tried to access the admin on multiple devices and the issue continues to persist so I would like for you to try the following please -
If the issue continues after trying the above, please contact our 24/7 Support team so an advisor can take a further look into this for you.
Nia | Social Care @ Shopify
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We troubleshoot this all the time for clients.
Do you have any private apps by chance?
Thomas Granger, CEO, FDG Web
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