How can I improve my new store's speed index?

4 0 1

Hello everybody!


I have reacently opened my new shopify store, but it says that the speed of it is slow, the index for it is 58. I have reduced the images, uninstalled unused apps and installed apps that should boos the speed of store, but unfortunately, everything remains the same.


I have seen that there are team of experts in the comunity that offer to boost speed of store. Can someone help me?


Thank you in advance :3

Replies 5 (5)

Shopify Staff
2404 454 404

Hey @Daddywentnuts.
Thanks for reaching out. 
I appreciate the context that you have shared with us as that is very helpful! When a customer loads your online store, you want all of the content on the homepage to be loaded within 2-4 seconds. This is the ideal time frame to keep your customers' attention and focus. 
When it comes to improving your online store speed there are factors that you can and cannot control. Here is a couple of suggestions to increase your online store speed:

  • Reduce the quality of images that are displayed on your online store homepage.
  • Removing unwanted application features.
  • Use a system font that is available in your Theme Editor.
  • Consider installing a theme that's optimized for performance, such as Dawn.


 Each case is unique, so if you’re not comfortable making changes to the coding of your theme, or if you’d like a more personalized report on how to improve then we’d recommend reaching out to a Shopify Expert.

Let me know what you think and if you have any questions. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

4 0 1

Hi, Ollie,


Thank you for the response.


Your advises are really good, but the problem is that I have already done everything that you have suggested, but the problem remains.

Shopify Partner
2405 223 538

Hello @Daddywentnuts,

This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

Here are some suggestions to optimize the speed of your Shopify store:

1. Enhance your image optimization

Although you mentioned reducing image sizes, it's advisable to confirm if they are properly optimized for the web. Make sure you use compressed image formats like JPEG or PNG and consider utilizing image optimization tools or Shopify apps to further reduce file size while maintaining quality.

2. Minimize your code

Shrinking the size of your HTML, CSS, and JavaScript files through minification can lead to faster load times. Various online tools can automatically minify your code, or you can utilize Shopify apps to handle this task for you.

3. Utilize a content delivery network (CDN)

CDNs deliver your store's content from servers located closer to your visitors, reducing data travel distance and enhancing load times. Confirm that Shopify's built-in CDN functionality is enabled in your Shopify settings.

4. Evaluate your Shopify theme

Some themes are naturally slower than others. Consider switching to a lightweight, optimized theme specifically designed for speed. Explore options prioritizing performance in the Shopify Theme Store.

5. Assess installed apps

While apps provide functionality, having an excess can slow down your store. Evaluate currently installed apps and remove any unnecessary ones or those significantly impacting page load times.

6. Check for external scripts

External scripts like live chat widgets, social media integrations, or tracking codes can contribute to slower page load times. Review installed scripts and remove or optimize them if possible.

7. Monitor store performance

Shopify offers built-in analytics and reports on your store's performance. Pay attention to metrics such as server response time, page load time, and overall site speed. Regularly monitoring these metrics helps identify ongoing issues or areas for improvement.

If you have followed these steps and continue to experience slow speeds, it may be beneficial to contact Shopify's support team for further assistance. Also, you can refer to this guide on improving your online store speed.

Let me know if you require any further guidance.


flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

Shopify Partner
15897 2378 3084

Hello @Daddywentnuts 

Please provide your store URL and, if it is password protected, please share the password so I can review it and provide a solution.

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free
4 0 1

Hi, Oscprofessional,

The link to my eshop would be:

It's is password free.