Hi All, I am very tired of this problem and I cannot find the solution. So my site has the Phono theme of themeforest.com. The problem is only on mobile device. Whenever I click on a product it starts to load in, but it gets stuck and becomes really slow. It takes around 1 min to load the first image and even then the model selector is laggy and only the visible part is loaded, and if I try to scroll down the little grey bar on the right doesnt move, and it seems that the page becomes infinite and cannot reach the bottom. But if I turn the phone horizontally then the page loads in perfectly. Very strange thing. There is no app installed, the developer says that they cannot find anything and they don't want to do anything. Could you guys take a look at it and maybe help with this thing? Thanks in advance
ps.: IMPORTANT: THE PROBLEM IS ONLY ON MOBILE DEVICE
Hello @Antidope ,
I have gone through your store. Your store looks good.
I have checked your site in optimization tool. Your website score is very low.
Lighthouse Score :
Page insight Score :
Product Page Score :
Need to work on following points
See where exactly google speed index tools want you to target your code to optimize the site .
First Contentful Paint
Time to Interactive (TTI) is one of six metrics tracked in the Performance section of the Lighthouse report. Each metric captures some aspect of page load speed.
LCP is primarily affected by four factors:
Cumulative Layout Shift
By fixing these issues, your website speed score can definitely improve.
And we will provide an assured guarantee plan for the website speed optimization.
For more details please check the link below.
If anything is missed out or unclear then don't hesitate to ask. Email us or Connect with us on Skype
Have a nice day !
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