Products section is really slow on the admin side

Jakeman1
Visitor
1 0 1

Over the last week my products section has become really slow. Each product takes ages to load and to edit products with multiple variants can take a very long time whereas it used to only take a few minutes.

 

I have checked on multiple browsers, mobile and mobile app and I am having the same problem. I have also cleared cache, history, cookies etc.

 

I have seen some similar issues and it turns out to be do with coding? Can anyone help please?

Replies 3 (3)

marcoswata
Shopify Partner
122 10 37

I suggest you contact Shopify customer support directly. That's the best and quickest way to have your problem solved.

If my answer was helpful then please Like and Accept Solution 🙂
If you need help with design, development or marketing your store, contact me!

flareAI
Shopify Partner
2405 223 538

Hello @Jakeman1,


This is flareAI: your Fully Automated Free Sales Machine. I hope you're having a good day. We are helping Shopify Merchants grow their store presence in Google and other major sales channels and generate $5+ million in sales from Google Search, on autopilot.


If my suggestions are helpful to you, please let me know by giving a like or marking it as a solution.


I would like to try a few things:


1. Speed-test your connection. Make sure your internet connection is fast.
2. Make sure your browser is updated.
3. Try to log in from an incognito window or private browsing window to rule out any browser issues.
4. Check the installed apps and see if any recently added app is making the issue
5. Are you using any theme element/images which is taking too much time to load?


Better is to reach out to the Shopify support team and they'll assist with the issue.


Hope this was helpful! Cheers!


Gina
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

Cedcommerce
Shopify Expert
718 76 112

Hello @Jakeman1

 

You need to consult this with the Shopify support team, they can only help you fix this issue quickly and easily. But before you raise this issue with Shopify; please consider the below checks. 

 

Switch your current browser and give it a try and see if it resolves. 

Check your Internet speed and see if it's slow or working fine.

 

In case both of these are fine then consider connecting with the support team and getting it resolved. 

 

Let us know if you need any other help. 

 

Regards, 

CedCommerce

CedCommerce || Shopify Expert
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