Dear Shopify Team,
I hope this email finds you well. Firstly, I'm delighted to have the opportunity to contact you.
I am currently facing some issues with my Shopify e-commerce platform. I own a store on Shopify, which is an E-commerce platform. Here is the link to my store: https://powerhouseexpress.com.pk/. I want to inquire about the hosting country you provided for my website. Additionally, I have noticed that the speed score of my website is quite slow. This has been causing several problems for my business, affecting its ranking and user experience.
I have attached a document outlining my concerns and website performance. Could you please provide me with guidance on how to improve my website's speed score? Furthermore, I would appreciate it if you could inform me about the country where my hosting is located.
Thank you for taking the time to look into these matters.
Thank you for reaching out to the Community! I'm happy to provide some assistance with improving your site speed, to ensure this gets resolved.
To get started, I've gone ahead and made a couple suggestions that may help. There are 4 main reasons customers will experience slow loading times including:
Additionally, I recommend checking out our Improving Your Online Speed Score document as it touches on a few more tips and suggestions. If you are using a Free Shopify Theme, we may be able to investigate further to provide basic performance improvements. You can learn more about the support available, in our Support For Themes document.
Touching on your hosting country, could you please share a bit more information on what you mean by this? Additionally, could you please provide a bit more information on the issue that you're currently experiencing?
Please let me know if you have any other questions or concerns.
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