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shopping cart button disappears and comes back after a few seconds

LIRADEKO_SHOP
Visitor
1 0 0

Hello,

 

could you help us, when I click on a product to get the product page, the shopping cart button disappears and comes back after 5 seconds.

And we cant find the problem why it happen.

 

Thanks a lot for your support.

Link to Shop: https://liradeko.de/products/lammfell-i-hellgrau

 

Kind regards

Alex

Accepted Solutions (2)

subsecond
Shopify Partner
8 2 3

This is an accepted solution.

Hello Alex!


I took a look at your site. It was a confusing one but I managed to narrow it down.

 

There is a script that hides the 'add to cart' button for 5 seconds to wait for some sort of pre-order manager app to load: 

subsecond_0-1660173764388.png

I think the app is this one, but the name is different so I'm not sure.

https://amai.com/apps/pre-order-manager/

 

I would recommend switching pre order manager apps or contacting their support to see if they can fix this. (Their app really shouldn't be doing something like this IMO).

 

Hope this helps,

- Jones

Subsecond: Helping stores build a better web experience for their customers.

Load the checkout page faster with Subsecond: Prefetch Checkout
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View solution in original post

Cedcommerce
Shopify Expert
718 76 112

This is an accepted solution.

Hi, Alex

 

Hope you’re doing well!!

 

We have gone through your query very thoroughly and here are a few points in that regard, hope it’ll help.

 

Go to your Shopify admin > online stores > actions > edit the code of your theme

  • Either you can resolve it by using CSS or JS

 

For CSS:-

  • Find this class "spo-loaded"
  • Comment down this CSS

image.png

 

For JS:-

  • Find this class "spo-loaded"
  • Reduce the milliseconds in this script to load add to cart button faster

image.png

 

All the best,

Team CedCommerce

CedCommerce || Shopify Expert
- Let us know if our reply is helpful for you. Like it.
- Was your question answered? Mark it as an accepted solution.
- For further discussion contact: Email ID- apps@cedcommerce.com
- Whatsapp:- Join Here

View solution in original post

Replies 2 (2)

subsecond
Shopify Partner
8 2 3

This is an accepted solution.

Hello Alex!


I took a look at your site. It was a confusing one but I managed to narrow it down.

 

There is a script that hides the 'add to cart' button for 5 seconds to wait for some sort of pre-order manager app to load: 

subsecond_0-1660173764388.png

I think the app is this one, but the name is different so I'm not sure.

https://amai.com/apps/pre-order-manager/

 

I would recommend switching pre order manager apps or contacting their support to see if they can fix this. (Their app really shouldn't be doing something like this IMO).

 

Hope this helps,

- Jones

Subsecond: Helping stores build a better web experience for their customers.

Load the checkout page faster with Subsecond: Prefetch Checkout
Speed stats from real users with Subsecond: Speed Check

Cedcommerce
Shopify Expert
718 76 112

This is an accepted solution.

Hi, Alex

 

Hope you’re doing well!!

 

We have gone through your query very thoroughly and here are a few points in that regard, hope it’ll help.

 

Go to your Shopify admin > online stores > actions > edit the code of your theme

  • Either you can resolve it by using CSS or JS

 

For CSS:-

  • Find this class "spo-loaded"
  • Comment down this CSS

image.png

 

For JS:-

  • Find this class "spo-loaded"
  • Reduce the milliseconds in this script to load add to cart button faster

image.png

 

All the best,

Team CedCommerce

CedCommerce || Shopify Expert
- Let us know if our reply is helpful for you. Like it.
- Was your question answered? Mark it as an accepted solution.
- For further discussion contact: Email ID- apps@cedcommerce.com
- Whatsapp:- Join Here