Slow loading speed when connecting a fresh domain to my shopify

4 0 3
I'm currently building a shopify e-commerce store. My loading speed with the domain is quite normal. When I try to access the store through my custom domain, it takes a very long time for the first load : 10 - 15 secondes... after that, the loading speeding goes back to normal. When I try to load it through my custom domain again minutes after, I encounter the same problem again.
I bought the domain trough namecheap, 1 month ago.
Is it something related to some DNS configuration ? some SSL certificate ? something blocking on namecheap configuration ? Need your help, I surely think this problem affects my indexation on google also.
Custom domain : ==> Loading speed problem.
Shopify domain : ==> Loading speed is normal.
Thanks for the help !
Replies 2 (2)

Shopify Partner
1487 336 464

Hi @Mehdiben,

I tested your website on my end, and both URLs load about equally fast!

Speed reports are very must similar for both URLs.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
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31 1 5

How many products did you have in your store?