Store images not loading

Solved
Carloscastanon1
Tourist
5 1 3

Hil, my store suddenly stopped loading images and i need to fix it asap so I can continue to run FB ads

My store's URL is myh3o.com

Thanks !

Accepted Solution (1)
Dan-From-Ryviu
Shopify Partner
5502 1008 1035

This is an accepted solution.

Hi @Carloscastanon1,

Go to Online Store > Themes > Edit code > theme.liquid

Find this line of code 

<div id='judgeme_product_checkout_comments' class='jdgm-widget jdgm-comment-widget' data-product-title='' data-id=''>

Remove it or move it above <script> tag to solve your issue 

- Helpful? Like and Accept a solution. - Donate: Buy coffee - or Paypal me ❤️
- Ryviu - Product Reviews app, collect consumer photo reviews, import reviews from AliExpress, Amazon, Etsy, Shoppe and Walmart and CSV.
- Lookfy app: Create Image Lookbook, Photo Gallery with product hotspots
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View solution in original post

Replies 6 (6)
oreoorbitz
Shopify Partner
229 27 126

Did you recently hire someone to do pagespeed opitmization?

Your lazyloading functionality is failing, probably due to some JS error.

Have your developer, or hire a developer to fix the issue.

Available for freelance. I specialize in speed improvement and theme development.
https://www.upwork.com/fl/orionholmes

If your looking for a pagespeed solution for your Website, take a look at: https://renderbetter.com/
Dan-From-Ryviu
Shopify Partner
5502 1008 1035

This is an accepted solution.

Hi @Carloscastanon1,

Go to Online Store > Themes > Edit code > theme.liquid

Find this line of code 

<div id='judgeme_product_checkout_comments' class='jdgm-widget jdgm-comment-widget' data-product-title='' data-id=''>

Remove it or move it above <script> tag to solve your issue 

- Helpful? Like and Accept a solution. - Donate: Buy coffee - or Paypal me ❤️
- Ryviu - Product Reviews app, collect consumer photo reviews, import reviews from AliExpress, Amazon, Etsy, Shoppe and Walmart and CSV.
- Lookfy app: Create Image Lookbook, Photo Gallery with product hotspots
- Enjoy 3 months of Shopify for $1/month. Sign up now

Riverium
Tourist
4 0 1

hello

Having the same issue, although I couldn't find that line of code in my store. 

Any suggestions, please?

My store URL is riverium.co.il 

Thanks in advence

Riverium
Tourist
4 0 1

@Dan-From-Ryviu  would appreciate your help, please

OneCommerce
Shopify Partner
253 19 108

Hi there,

 

You have 2 suggested options:

1. You can contact your 3rd-party apps ( POWR Images Slider or Smart Smart Product Image Swiper) support team to fix the problem of images

2. In your console log, we also found the problem of coding of the app Judge.me which need to be fixed

 

Therefore, if you want to resolve those problems, you can contact us at the mail: julia@onecommerce.io for more support

 

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We offer 12+ solutions to help increase traffic, maximize conversion rates and generate better revenue for more than 500,000 eCommerce merchants worldwide.

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flareAI
Shopify Partner
2405 223 532

Hello @Carloscastanon1,


I'm Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.


If it's helpful to you, please let me know by giving it a like or marking it as a solution.


Seems like you have fixed the issue.


However, there are still errors in the Console.


See the "Console" tab in the developer tool window for the Home page. Whenever you are making changes to the store or adding app, make sure there are no errors in the Console.

 

2023-01-03 (1) 2023-01-03 15-39-45.png

 

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.


Gina
flareAI

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$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing