Access a community of over 900,000 Shopify Merchants and Partners and engage in meaningful conversations with your peers.
@Onwakeypoint - you can either write to the Shopify support, or give us specific information that might be helpful to analyze your problem.
Mario
Hello @Onwakeypoint ,
By fixing these issues, your website speed score can definitely improve.
In order to Improve website speed we need to:
- Remove unnecessary code on a high-priority basis.
- Compressed images or Defer offscreen images.
- Web Pages need to be Minified.
- Reduce JavaScript execution time
- Minimize main-thread work
- Beware of excessive liquid loops
- Decrease thumbnail image size
- Weigh the benefits of installing another app
For more details please check and select the plan you wish to select -
https://www.oscprofessionals.com/shopify-performance-optimization/
If anything is missed out or unclear then don't hesitate to ask
Thank You!
Hey @Onwakeypoint.
Thanks for reaching out.
Could you share the URL to your online store? As this will allow us to take a closer look into the issue that you are experiencing.
I would suggest attempting to clear the cache on your browser and navigate to your online store once again. If the issue persists, you can then try this action on a separate browser. For example, if you are using Safari - try loading into your store using Google Chrome.
Let us know if that does the trick, looking forward to your response.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog