Website has become unresponsive

Tasha2
Excursionist
24 1 8

Hi I have just loaded my website to check on it and have discovered it has become slow to load and both chrome and edge says page is unresponsive. The images look blurry and I have never come across this before. Is this a Shopify thing, a theme (Shopitmized) issue, or have a just got bad internet coverage at the moment (usually pretty good)?? This is in Australia. Any suggestions appreciated. Thanks.

Replies 3 (3)
24by7themes
Shopify Partner
400 61 75

Hello @Tasha2 ,
Please share your store url.

Shopify Plus Expert, Quality Service Provider, CONTACT ME for any kind of solutions.
Please like and accept solution. SKYPE -> live:gp21111990
JohnCodes
Shopify Partner
134 10 75

Hi @Tasha2 

Feel free to post your store URL and I'd be happy to take a look.

If this randomly started happening without any theme/code changes being made, it could definitely be a network issue. If the issue still persists for an extended amount of time, then it may be caused by something else. Hard to tell at the moment.

Thank you.

 

Developer at SpeedBoostr (Shopify optimization and dev agency).
Try out our Shopify Analyzer (free performance analysis tool).
Check out Order Automator (app that auto tags + fulfills orders, and more automation)
More Apps: Theme Scientist (A/B testing tool), Tip Jar (add a tip button to your store), File Optimizer (optimize CSS, JS, Liquid)
deivisperis
New Member
5 0 0

don't worry about that, sometimes chrome and edge are wrong