Why is my website loading slow and images blurry?

28 1 11

Hi I have just loaded my website to check on it and have discovered it has become slow to load and both chrome and edge says page is unresponsive. The images look blurry and I have never come across this before. Is this a Shopify thing, a theme (Shopitmized) issue, or have a just got bad internet coverage at the moment (usually pretty good)?? This is in Australia. Any suggestions appreciated. Thanks.

Replies 3 (3)

Shopify Partner
400 61 79

Hello @Tasha2 ,
Please share your store url.

Shopify Plus Expert, Quality Service Provider, CONTACT ME for any kind of solutions.
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Shopify Partner
134 10 73

Hi @Tasha2 

Feel free to post your store URL and I'd be happy to take a look.

If this randomly started happening without any theme/code changes being made, it could definitely be a network issue. If the issue still persists for an extended amount of time, then it may be caused by something else. Hard to tell at the moment.

Thank you.


Developer at SpeedBoostr (Shopify optimization and dev agency).
Try out our Shopify Analyzer (free performance analysis tool).
Check out Order Automator (app that auto tags + fulfills orders, and more automation)
More Apps: Theme Scientist (A/B testing tool), Tip Jar (add a tip button to your store), File Optimizer (optimize CSS, JS, Liquid)

New Member
5 0 0

don't worry about that, sometimes chrome and edge are wrong