Why won't my online store's images load?

1 0 0

Hi all, 


I just launched a shop but when I try to visit it, none of the images load. 

Most of them are around 100kb so it shouldn't be the size of them. 

The site is https://www.patagoniatruffles.com

Also, attached is what I see. 


Any idea of what that can be?


Thanks in advance. 

Replies 3 (3)

Shopify Partner
30 3 5

This seems to be an issue with the theme you have chosen. What theme is this? I would suggest switching to a better theme, like Dawn. 

Shopify Partner
15895 2377 3082


Hope you are doing well.

I have checked your site in the lighthouse chrome tool. your website score is very low.

Lighthouse Score for Mobile :


Need to work on following points 

  • Theme Upgrade if there is a scope and upgraded theme available or use dawn Shopify 2.0 theme 
  • Reduce JS Payload.
  • Use Critical CSS .
  • Reduce Large Image Sizes
  • Compress Images
  • Limit Third Party JavaScript & Shopify Apps
  • Preload Web Fonts. 
  • I would suggest limiting to one and using a standard web font.

you need to check the file structure, If you are having coding knowledge else  We will help achieve your task easily and more cost-effectively if you are looking for a way to improve the Speed of your site or issue of product images quickly & effectively!

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Shopify Expert
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  • Eliminating the halting problem in Javascript
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