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hello,
im really struggling to get traction… my pictures are professional, my site is simple and easy to use.
what’s the problem? I would really appreciate any feedback. Thanks!
spiritualvibesjewelry.com
Solved! Go to the solution
This is an accepted solution.
-Where do your visitors come from? Organic search or paid ads?
-Look into Google analytics, especially the bounce rates & time spent on the website. Do customers drop off the moment they visit the site? or they drop off after browsing few pages? How many pages do they browse? Is there a specific page many customers leave?
- Do you get many abandoned checkouts? Oftentimes, people drop off due to high shipping costs.
It's very difficult to pinpoint the issue. But I've listed a few questions to look into.
Recommendations:
- Add a clearly visible contact form on the website (maybe add phone support). Think of ways to gain customer trust, e.g. competitive return policy, free (or low cost) shipping.
- Your chat with us and message buttons are overlapping.
P.S.
The site is nice!
Hi @Jackiegard1
Loving your site and there is so much potential there, I am sure you will get it to a great spot.
Another feedback is to build up your blog. I can definitely see you focusing on a very specific niche and how it can lead to more organic traffic.
This is an accepted solution.
-Where do your visitors come from? Organic search or paid ads?
-Look into Google analytics, especially the bounce rates & time spent on the website. Do customers drop off the moment they visit the site? or they drop off after browsing few pages? How many pages do they browse? Is there a specific page many customers leave?
- Do you get many abandoned checkouts? Oftentimes, people drop off due to high shipping costs.
It's very difficult to pinpoint the issue. But I've listed a few questions to look into.
Recommendations:
- Add a clearly visible contact form on the website (maybe add phone support). Think of ways to gain customer trust, e.g. competitive return policy, free (or low cost) shipping.
- Your chat with us and message buttons are overlapping.
P.S.
The site is nice!
Hi,
There's several issues that I see here, you can message me directly if you'd like help with this, but basically,
when it comes to converting sales, there's alot of "science & math" behind it.
You need to look at the data, and analyze where you are losing your customer's attention.
The banner on the home page is VERY important, and needs to be adjusted to be more coherent and easier for the visitors to digest.