403 Forbidden cloudflare

damianobo
Visitor
1 0 0

Hello!

 

I have a problem with connecting my Domain with a third party domain hoster. As soon as I open the website: 1afit.ch, the error page shows up with the message: 403 Forbidden cloudflare.

I'd be grateful for help.

 

Sincerely, Damiano

Reply 1 (1)
Lana
Shopify Staff
Shopify Staff
832 74 103

Hello @damianobo!

 

Thank you for sharing the screenshots.

 

From what I can see, there appears to be an issue with your SSL Certificate, which can usually be solved by provisioning the certificate on our end.

 

To find out if this is the case, could you reach out to our support here so that we can take a closer look? 

 

I can see this is your first post in our Community, so I wanted to give you a warm welcome and ask how you're getting on with Shopify so far? I would be happy to help with any other questions. 

Lana | Social Care @ Shopify
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