Can I have some suggestions or improvements on this case

[DracoStones88]

Hi everyone, I am in need for some feedback and suggest on this case:

Live & Vibe Everyday - https://liveandvibeeveryday.myshopify.com/

We're considering integrating new apps to enhance functionality. Can you review our current features and suggest any apps that could improve customer engagement, streamline the checkout process, or add value to our store?

Appreciate for all suggestions

[convertifyapps]

Hi @DracoStones88,

You can improve your home page with Shoppable Image Hotspots

The app allows you to add hotspots to your images that can take visitors to the product pages

It will give your home page a more clean look and increase conversions.

[DaisyVo · Accepted solution]

Hi @DracoStones88 

I had a look at your Shopify store, Live & Vibe Everyday, and I think you’re already doing a great job creating a clean, easy-to-navigate design. But let’s take it up a notch and enhance the customer experience further with a few app suggestions. Here’s what I’d recommend based on your goals to improve engagement, streamline checkout, and add value:

1. Improve Customer Engagement

• Loox (for Reviews and UGC): Customers love seeing real-life experiences before making a purchase. Loox allows you to display photo and video reviews on your product pages, which builds trust and social proof. Plus, it’s super visually appealing!
• Klaviyo (for Email and SMS Marketing): Build deeper connections with your audience by automating personalized email flows like welcome emails, cart recovery, and product recommendations.
• Tidio (for Live Chat & Chatbots): Real-time communication is a game-changer for customer service. Tidio also includes AI-powered chatbots, so you can engage with customers even when you’re not online.

2. Streamline Checkout Process

• Shopify Payments + Shop Pay: If you’re not already using Shopify Payments, switching to it ensures a faster, more seamless checkout for customers. Shop Pay, in particular, simplifies repeat purchases.
• One-Click Upsell by Zipify: Encourage customers to add more to their cart at checkout by offering personalized product suggestions or limited-time discounts.
• ReCharge (for Subscriptions): If any of your products are consumable or recurring, ReCharge allows customers to set up subscriptions, making reordering hassle-free.

3. Add Value to Your Store

• Bundler – Product Bundles: Everyone loves a good deal. Create product bundles that encourage customers to buy more while saving a little.
• Smile.io (Loyalty and Rewards): Build a loyal customer base by rewarding repeat purchases, referrals, and engagement with points and perks.
• Growave: It’s a comprehensive app for wishlists, reviews, and loyalty programs. This one app can cover a lot of bases, adding value without overwhelming your store.

Pro Tips:

• Always test any app before fully integrating it to ensure it aligns with your brand’s design and doesn’t slow down your site.
• Keep your app count reasonable. Too many apps can clutter the backend and reduce your store’s speed, which could frustrate shoppers.

If you’d like more specific suggestions or help setting up these apps, let me know—I’m happy to assist!

Best regards,
Daisy

[Bundler-Manuel]

Hello there Draco @DracoStones88  the overall store functionality and design to me is pretty good. There was no lagging of any sort or it was pretty easy to glance through. My only criticism is that the homepage appeared to be a bit too scanty for my liking. Two major things you can do to help with that-

1) You should set up categories for best sellers and latest arrivals on the homepage.

2) You should include some customer reviews on the homepage. Since you mentioned recommending apps that could be helpful, I’d suggest using the judge.me reviews app for this purpose.

I hope you find these helpful!

[MooseDesk]

Hi @DracoStones88 ,

We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! I can tell you have put a lot of effort into building this. Especially, there is a huge diversity of products.

However, I have some comments to improve customer engagement. Here are some of my recommendations, please kindly check.

1.Adding the Hero Banner

With just a glance over the hero banner, I can decide whether to continue exploring and engaging in a shop or not. Therefore, I recommend Hero Banner are designed with the most captivating images of your products along with your tagline (benefits offered to your customers).

2. Adding more human illustrations for the product with the comments

As a fashion consumer, I always wonder how that piece of clothing looks on me and people similar to me. Therefore, I would highly recommend adding more human illustration for your product. Also, to build consumer trust, try leveraging comments and reviews below each product:

• Create a dedicated "Customer Reviews" section below the product description, with clear spacing and a distinctive background or border color.
• Use visually engaging elements like star ratings, thumbnails of user-uploaded photos, and highlighted quotes from the best reviews.
• Add a "See All Reviews" link to give users easy access to all feedback.

                                   

3. Complete your Homepage layout and information

As a customer, I would say that your Homepage hasn't offered enough information for me to build trust then to purchase. Therefore, I suggest the addition of Value Proposition (to differentiate your business) - Best seller Products (show their images right away instead of making customers click one more time to be redirected) - Testimonials (to build trust in customers)

                       

4. Personalize shopping experience

To boost customer engagement, you can consider adding a "Recently Viewed Products" section to help customers easily revisit items they’ve browsed, and using a product recommendation carousel with titles like “You May Also Like” or “Complete Your Look. Also, enabling personalized product suggestions based on browsing history or cart contents.

5. Incentivize customer engagement

It would be nice to introduce a referral program where customers earn discounts or rewards for bringing in new shoppers and use loyalty programs to reward repeat customers with points redeemable for discounts or exclusive perks. Also, offer free resources or guides (e.g., "How to Style [Product]" or "Sustainability Tips") to add value and establish your expertise.

6. Adding Live chat & FAQ

I can see that your website lacks a help widget and live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

                                            

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future!

[BON_Loyalty]

Hi @DracoStones88! I'm Tracy from BON Loyalty, the top-rated Shopify loyalty app. 

Congratulations on successfully publishing your website for your store. Starting a new business can be challenging, but it’s great that you’ve taken the first step toward building your own venture.

As a branding executive, I’d like to share some suggestions to help improve your website:
1/ Upgrade Your Homepage Design
- For any store, the homepage creates the first impression for buyers. A great homepage depends on aesthetics, color palette, and branding. However, it must also captivate customers with visuals, your brand's tagline, and any current promotions.
- Currently, your homepage lacks sufficient imagery and doesn’t fully convey your brand’s personality or uniqueness to customers. I recommend using theme builder apps to save time designing your website. Additionally, the announcement bar (showcasing special occasion promotions) should be placed at the very top of the page. Please see the screenshot here

2/ Product page
- The product title and subtitle should be centered and bolded to draw customers’ attention: https://prnt.sc/oIRa-N8cHPTD
- Product details should include customer reviews, certifications for material quality, shipping guarantees, and information on exchange and refund policies.

3/ Add-ons for Your Store
- To boost product credibility, consider using product review apps like Judge.me, LAI, or Loox.
- Build customer loyalty and improve engagement with your store by setting up a loyalty program through apps like BON Loyalty (offers a free plan and doesn’t charge per order), Smile.io, Rivo, or Okendo.
- Enhance your website's UI with theme builder apps like PageFly or Ecomposer.
- Develop your social media presence by creating a cohesive Instagram feed, posting interactive stories, and running social campaigns.

These are some actionable suggestions to help improve your website’s performance. Wishing you the best of luck!

If you find these suggestions helpful for you, please let me know by giving BON Loyalty  a 'LIKE' or marking it as a 'SOLUTION'. 😊

Cheers,

Tracy | BON Loyalty team

[binal_identix]

Hey @DracoStones88

I checked out your store, and it looks great!

However, you’re missing upsell and cross-sell options. Adding an iCart Cart Drawer Cart Upsell could boost your order value and suggest relevant products at checkout, boosting your average order value and improving customer engagement.

Also, I noticed the site does not have a sidebar. Adding a sidebar with quick links or promotions could help customers navigate faster and find more of what they’re looking for.

Happy to chat more if you'd like!