can't add menu items

danjoyce
New Member
13 0 0

I can't add menu items

Only the two

I'm just setting up my store

and in the process, I seem to have deleted. my main menu

can anyone help?

Replies 10 (10)
Level_3_Expert
Trailblazer
147 9 12

Hi @danjoyce ,

can you please send me your store's link with .myshopify.com extension? i will send you a request for collaborator access through which I can help you fix this problem

thank you

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec
Andrew
Shopify Staff
Shopify Staff
1416 145 258

Hi @danjoyce,

Hyde here from Shopify.

All the steps to configuring your navigation are outlined here. There's a great video that walks you through the process:

Could you explain a little more about what problems you're encountering and why you think you've deleted your main menu, please?

I look forward to hearing from you!

All the best, Hyde.

Andrew | Social Care @ Shopify 
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danjoyce
New Member
13 0 0
When I add a menu item, main menu is no longer an option
None of my menu items are being added to the menu on my page
I’ve tried the approach you emailed
And it doesn’t work
danjoyce
New Member
13 0 0

This doesn't work

Here is my Shopify store:

https://danjoyceart.com

danjoyce
New Member
13 0 0

dan-joyce-art.myshopify.com

danjoyce
New Member
13 0 0

I don't get the option for main menu when adding a menu item from navigatio. I think this may be why my menu items aren't adding

danjoyce
New Member
13 0 0

I've tried all of that!

Whatever is going on, I can't add menu items

danjoyce
New Member
13 0 0

THIS ISN'T HELPING!!! I'VE DONE ALL THE NAVIGATION STEPS AND MY ITEMS ARE NO LONGER ADDING!!! THE ONLY THING I CAN THINK IS THAT THE MAIN MENU AND FOOTER MENUS ARE NO LONGER AVAILABLE!!! FIX THAT SO THAT I CAN ACTUALLY USE THE SHOPIFY STORE I'M PAYING FOR!!!!

Andrew
Shopify Staff
Shopify Staff
1416 145 258

Ok, I'm going to send you an email. If you could please reply to that email from the email address you yourself used to open a store with us, I will be able to take a closer look at that for you. 

I look forward to hearing from you. 

All the best, Hyde. 

Andrew | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Level_3_Expert
Trailblazer
147 9 12

Hi, I have requested collaborator access to your store. please accept it so that I can fix this issue. 

You can find it under settings-plan and permissions

Thank you

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec