Sophia here from Shopify. I'd be happy to take a look at this with you.
In order to find out what's going on with the Featured collections on your home page, it would be helpful if you could clarify the following details:
the name of the theme you're using
how long you've been experiencing this issue
whether there are any third-party apps installed that affect the home page, products, and/or collections
If you can share the link to the store here too, that would be awesome! I look forward to hearing from you.
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