I'm looking for honest, constructive criticism. We are trying to boost online traffic and make sure our website is easily navigated. We are a non-profit that sells unique religious items.
Please look at our site https://cypress-springs-gift-shop.myshopify.com/ and let me know how the site can be improved and how to make it user-friendly.
Congratulations on the launch of your store! I've taken a look through and I have some feedback for you.
I’d recommend utilizing Shopify’s sales channels for your social media pages. This is going to allow you to tag products that you post on your social media and then have that tag lead to your store. Here is how to implement it for Facebook and Instagram.
CUSTOM DOMAIN NAME
I would highly recommend purchasing a custom domain name. For anyone trying to visit the store, that is a whole lot of words to type in: cypress-springs-gift-shop.myshopify.com. When choosing a domain, keep it as short and memorable as possible, I wouldn't recommend cypressspringsgiftshop.com or shephersstaffgiftstore.com, they are both too long. Something like csgiftshop.com would be better.
One very important piece of selling is getting the right kind of traffic to your store, your target audience ((high traffic is not a good thing if it is the wrong kind of traffic). Good SEO will help you reach your intended audience organically. By default, Shopify will pull your product titles and descriptions and use that as your SEO (that is what is happening in your case). You don't want to leave your SEO to default, you want to make sure you include the same words that a person trying to find your product would search in Google. We created a video walking you through how to do your SEO that you can watch here:
You can advertise your store by joining local community groups, Facebook buy & sell pages, joining online trade shows (and in person when you are able).
Make sure to include a business card with every purchase that includes an incentive (such as a percentage off) for their next online purchase. This encourages people to purchase through your online store and that way the next time someone comments on a product you’ve made, they can refer them to your website that they now know you have.
Here is a video on how to create discount codes:
You could also offer incentives such as free local delivery:
If delivery is not an option, or if you want to offer two things, you could offer local pickup as well (I noticed you have this set up in shipping, but this isn't the right way to set it up), here is how to do it:
I would highly recommend that you encourage your customers to leave a review on the products they purchase. Positive reviews are very valuable, they add a lot of trust to your store. We did a video showing a free review app you can use and how to set it up:
I will leave it at that for now but if you would like to talk to us 1-1, we offer sessions where we take a look at your store, identify the greatest issues holding you back, then provide solutions and advice. You can email us at firstname.lastname@example.org for more information.
We hope our response was helpful, if it was, let us know by giving us a thumbs up and/or marking it as a solution!
Best of luck!
How you can bring a good amount of traffic to your store?
Organic methods- It brings traffic to the website in a longer period & takes time. Some of the organic methods are blog regularly, use long-tail keywords, use internal links, get your meta down, create quality content regularly, post engaging posts on social media regularly.
Inorganic methods- It helps in bringing a good amount of traffic in the very short term. It includes paid ads like Facebook ads, Instagram ads, google ads.
- Add a call to action button here on the image:
- Improvise the product descriptions:
- Add these tools to your store:
If you would like to implement the above features/ customer engagement or marketing tools in your store you can install the all-in-one Shopify app AiTrillion. If you have any questions, feel free to ask.