Feedback for your online store from the community
Ive been running ads on Facebook for couple of days now and I have around 250 store visitors per day. But none are buying. I am new to dropshipping so any advice and opinion would really help me.
Thank you for your answers.
link to store : only-iced.com
Hey there, @tumifannar!
That’s very frustrating, especially when you’re paying money for those ads. Here are some things I’ve found that may help:
I’d be happy to give you some deeper insights using heatmaps if you were interested in setting up a free trial of Lucky Orange. Just tag me in a reply in this post after you’ve added Lucky Orange to your store. I’ll take a look at the visitor behavior insights Lucky Orange is showing specific to your store and give you a few actionable ideas you could use to boost your conversions.
I hope this helps! Good luck! And don’t forget to @ me in this post when you have Lucky Orange installed. If you need any help at all, don’t hesitate to ask.
Cheers - Danny
If you have traffic ( 250 store visitors per day) but no conversions, it could mean that visitors don't find your store reliable enough to make a purchase. I would recommend you to focus on CUSTOMER TRUST and Social PROOF. Here are some suggestions that you can work on. I hope it would help.
I strongly advise adding testimonials/reviews to products for building customer trust and social proof. Testimonials have the ability to increase the confidence of new consumers, something essential to reduce rebound rates and abandonment of shopping carts. Let your customers leave fsta photo or text review and be reminded whenever you prefer. Collected reviews can be demonstrated through Review Tab / Widget. Example:
Add more sections to your homepage. For example: New Arrivals, Featured Collection, Reviews, Blog, Rewards, etc.
I have also found that there are only a few products in your store, try adding more products so that your customers will have a lot of options to select from. Providing more products can increase your Average Order Value.
Low conversions can be resulted by lack of customer trust. Add more information to About Us section regarding your business, founders, and processes for customer trust. Showing your store visitors that you are real by putting your information, team or working process photos will add credibility to your store.
It allows you to strengthen the customer relationship, increase repeat purchases and turn your customers into loyal advocates. You can include 1. collecting points and 2. referral programs. POINTS: Motivate customers to spend more by rewarding them with points for leaving reviews, following on social media accounts, birthday gifts on their special days, etc.
REFERRAL PROGRAM: Attach referral links for your customers to share your products with friends and get rewarded for that. Once you got your first clients, try to attract more orders through existing ones. Through a referral program, you encourage your customers to help grow your brand community.
Favicon adds legitimacy to your website and helps boost your online branding as well as trust from potential consumers. Favicons are an immediate visual marker for the website which enables easy and quick identification for webpage visitors especially when a lot of tabs are open.
I hope it will help you. Also, you can test Growave for free during trial period to check whether it works for you. Efficient features such as Reviews, Wishlist, Rewards & Loyalty, Social Login, a shoppable Instagram gallery on Shopify store, Gift Cards, etc under one dashboard.
In order to install a free trial, please press here
Have your store conversion rate improve..
There are some great suggestions in this thread, but figuring out what gets a customer to convert is ultimately a process of constantly improving the entire customer experience and not some growth hack.
I would recommend you start by breaking this down by key pages: homepage, product pages, collection page, and checkout experience.
Please let me know if you have any questions!
You can visit https://northpeak.io/ to learn more.
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