Deactivate Store

[tomke]

I deactivated my store,i paid 1$ yesterday and deactivated it today,am i getting charged more do i owe something im scared,its not on this mail its other mail,HELP ME

[Stacy_Zhuk]

Hello @tomke,

It's important to note that when closing a store, you should unsubscribe from all apps and integrations. If you don't explicitly cancel your subscription plans, some apps may continue to bill you even after you've closed your store.

Best regards,
Anastasia 

[EstherBui]

Hi @tomke 

In this case, I recommend to reach out to the Shopify support, they will provide the solution quickly for you. 

https://help.shopify.com/en - You can contact Shopify support here. 

I hope it helps.

Esther

[DaisyVo]

Hi @tomke 

You should better contact Shopify support team for further information about it.

You can contact them directly here in their live chat channel: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat

Best,
Daisy - Avada Support Team.