Deactivate Store

Deactivate Store

tomke
Visitor
1 0 1

I deactivated my store,i paid 1$ yesterday and deactivated it today,am i getting charged more do i owe something im scared,its not on this mail its other mail,HELP ME

Replies 3 (3)

Stacy_Zhuk
Shopify Partner
547 22 77

Hello @tomke,

 

It's important to note that when closing a store, you should unsubscribe from all apps and integrations. If you don't explicitly cancel your subscription plans, some apps may continue to bill you even after you've closed your store.

 

Best regards,
Anastasia 

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com

EstherBui
Excursionist
276 39 42

Hi @tomke 

 

In this case, I recommend to reach out to the Shopify support, they will provide the solution quickly for you. 

https://help.shopify.com/en - You can contact Shopify support here. 

 

I hope it helps.

 

Esther

 

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DaisyVo
Shopify Partner
3795 412 499

Hi @tomke 

 

You should better contact Shopify support team for further information about it.

 

You can contact them directly here in their live chat channel: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat

 

Best,
Daisy - Avada Support Team.

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