Feedback for your online store from the community
I ordered FashionRoar™ adjustable fit Cargo Pants on this store on shopify (fashionrooar) and I was delivered a wrong and defective product instead of what I ordered. I tried contacting them for a return but they have provided a fake email. I want my money back asap. (order #3386)
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This is an accepted solution.
Hi Khushi!
I'm really sorry to hear you had to experience this. If you have reached out and they provided a fake email it would be best to report the merchants store using this form. Assuming the email they provided is fake, requesting a refund might not be possible. I would recommend you reach out to your bank and request a chargeback to receive your money back.
Let me know if you have any questions!
- Koky.
To learn more visit the Shopify Help Center or the Community Blog.
This is an accepted solution.
Hi Khushi!
I'm really sorry to hear you had to experience this. If you have reached out and they provided a fake email it would be best to report the merchants store using this form. Assuming the email they provided is fake, requesting a refund might not be possible. I would recommend you reach out to your bank and request a chargeback to receive your money back.
Let me know if you have any questions!
- Koky.
To learn more visit the Shopify Help Center or the Community Blog.
I am facing the exact same issue. I have sent a mail on the email id provided on the site but have recieved no response.
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