Desktop to Mobile Issues

Desktop to Mobile Issues

12 0 3

 I am using Refresh, but the issue is that my desktop banner is perfect, but on mobile it is a mess. Big white space between banner and how it works section. Plus the call to action button and text (header and subheader) that generates with this banner (slideshow) is gone. How can I make the mobile app look like the desktop??

Thanks for your help

Replies 4 (4)

12 0 3

I am unable to load pics of it, but you can view what I am talking about at the site as it's live. 

Shopify Partner
273 51 52

Hello @ShakenCC 
In refresh theme you have two options either to keep the text in the image or below the image in mobile view.
If you want the text in image you can do the changes with the help of screen shot.

if you want to show the content below the image add this code

Go to online store ---------> themes --------------> actions ------> edit code-------> assets------> section-image-banner.CSS
add this code at the very bottom of your file.

@media screen and (max-width: 768px) {
h2.banner__heading.inline-richtext.h1 {
color: black;

.banner__text.rte {
color: black;

a.button.button--secondary {
color: white;
background: blueviolet;

.banner__buttons {
border: 2px solid #000;
border-radius: 30px;


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12 0 3

 Hi GTLOfficial, 

This was really helpful but now once I disable the button ( Mobily layout button) the text on mobile are really close together. I have left it on the live mobile site so you can see. 

I'm assuming there is code to fix this maybe? 

Thanks for your help

Shopify Partner
1228 142 156

Hi @ShakenCC To resolve the issue with your Shopify store where the mobile view of your desktop banner is not displaying correctly, you can take the following steps. These adjustments will ensure that your banner looks consistent across both desktop and mobile views. 


1. Check Theme Customization Settings:

  • Go to your Shopify admin panel.
  • Navigate to Online Store > Themes.
  • Click on Customize for the Refresh theme.
  • Look for settings related to the slideshow/banner and check if there are specific options for mobile display. Adjust the padding and margins to reduce the white space.


2. Use CSS Adjustments:

  • Go to Online Store > Themes > Actions > Edit Code.
  • Locate the CSS file (usually under Assets and named something like theme.scss.liquid).
  • Add custom CSS to adjust the mobile view. For example:

@media only screen and (max-width: 767px) {

.slideshow-banner {

margin-bottom: 0; /* Adjust this value to reduce white space */


.slideshow-banner .text-container {

display: block; /* Ensure the text is visible */




3. Ensure Elements are Responsive:

Check that the elements within your slideshow are set to be responsive. This includes images, text, and buttons. Ensure they scale properly on different screen sizes.


4. Inspect and Debug:

Use your browser’s developer tools to inspect the elements on the mobile view. Right-click on the page and select Inspect. Switch to the mobile view and look for any CSS that might be causing the white space or hiding the text and buttons.


5. Adjust Slideshow Settings:

Sometimes, the slideshow settings within the theme customization might have specific options for text and button display on mobile. Ensure these settings are configured correctly.


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By addressing the mobile display issues on your Shopify store, you can improve both the visual appeal and functionality of your store, leading to better customer experiences and increased sales.


Feel free to reach out if you need further assistance!




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