I wish to report www.ssuenos.com as unethical. I purchased two pairs of size 8 slippers and was delivered size 10. I have emailed them and put requests on Facebook but no answer. This is dishonesty and this company should be shamed and banded
Ryder here, from the Social Care Team at Shopify. Welcome to the Community and thanks for posting!
While we're unable to confirm or deny whether a business is using our platform, if you ever come across a shop that you believe to be operating with Shopify and in violation of our Acceptable Use Policy, we encourage you to report their activities in our Report an Issue with a Merchant form.
I can empathize with how disheartening it can be when having a poor experience shopping online. If you haven't already, you can contact your bank or financial institution to file a chargeback for any charges for which you didn't receive your order for. I also recommend checking out this awesome post by my colleague for tips on how to safely shop online, for future purposes.
I hope this helps!
Ryder A. | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog