Do not shop on this website they are scammers D’glamour city

[Kee3]

Never  shipped order not responsive and blocked me! Scammed for $100!! Do not order from D’glamour city not a real business!

[Maz]

Hey, @Kee3!

Thanks for getting in touch with us here, and I am sorry to learn that you did not receive your order.

For some context, we are a platform that anyone can use to create their own online store, which means, we provide the merchants with the tools they need to sell successfully online. Shopify exists as a Software that stores can run on to sell their products, however we don’t run the stores themselves. This means I am unable to check the status of orders, or verify if that store is using our platform, nor do we manage the shipping or the sales for their stores.

With that being said, there are some steps you can take yourself in order to resolve this. Please take a look at our buyer FAQ guide here  for best next steps. 

You mentioned you tried reaching out to the store, and they haven't gotten back to you in a timely manner, your next steps would be to file a complaint with your bank disputing the charge. Your bank has built-in security measures to protect you and – if you have attempted to make contact with the merchant and haven’t heard back – the bank would be able to help you decide on next steps. They are the best resource at getting your money back and when you submit a complaint with the bank it will flag our team to do an internal review if the shop is on the Shopify Platform.

Let me know if you have any other questions!