New Member
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I just buy a domain and attached it to the shopify store, my domain was active but shopify says still not connected.. please do the nee



dful and give me a feed back. Thanks

Replies 2 (2)
Shopify Partner
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@Yomal_Madushka Connecting a third-party domain to Shopify, Click Here.

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Shopify Staff
Shopify Staff
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Hello, @Yomal_Madushka.

The first thing to check is that you have correctly applied all of the DNS settings needed to redirect a third-party domain to Shopify. The steps are as follows:

  • On your domain provider’s website, log in to your account.
  • Find the DNS settings or domain management area.
  • Change the following records: Point the A record to the Shopify IP address
  • If necessary, change the Host name to the @ symbol.
  • Delete any other A records on the domain if there are any present.
  • Point the CNAME record with the name www to

Once you are sure these are 100% correct, you will have to wait up to 48 hours before the connection is live. You can continue to use your domain during this time if you wish to ensure access to your store is still working. I hope this helps! 

What point are you at in your store set up at the moment? A great resource for anyone who has just launched is our blog post: "How to Make Your First Online Sale in 30 Days (Checklist)"-It does exactly what is says on the tine - making sure you have all the parts in place to make sure you make your first sale in those critical first 30 days! Definitely worth having a read over. 

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