editing orders in multiple currencies

rfrench
Visitor
1 0 0

I recently found out that editing orders in multiple currencies is not possible. This is a problem for multiple markets in shopify plus. For example if I get a short shipment, and want to remove an item, change a size ,etc - its now impossible. I feel like that is a recent change??  What would happen on Markets Pro if thats the case now?

 

in the FAQ SECTION: 

SOURCE: https://help.shopify.com/en/manual/orders/edit-orders#edit-an-order

Replies 2 (2)

amandaatremix
Excursionist
18 2 3

This is super frustrating for us, too. We don't want to have to cancel every international order because a customer wants a different size. Also curious if Markets Pro would help but I don't think it will?

Cart_Whisper-AB
Shopify Partner
47 2 9

Hi @rfrench  and @amandaatremix 

 

I am not sure Market Pro would fix that; let me ask if you could encourage international customers to get in touch before they order so you can confirm the stock, etc. would that be of help?

 

Kind regards

Ab

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