email forwarding No longer working

Solved

email forwarding No longer working

daytonabob1
Tourist
5 1 2

I don't know what I did but I did it. I am no longer receiving any emails from the store to my Gmail. What I did do is switch the emails being forwarded to my a personal Gmail, to a Gmail more in line with the store. Now any emails coming from "[email protected]" are pointed at "[email protected]" but they aren't making it there for some reason. Any help would be greatly appreciated!. Shop is Myvitaessence.com 

Accepted Solution (1)
daytonabob1
Tourist
5 1 2

This is an accepted solution.

Thank You for the info Shadowtitan. I traced the issue down to an email link on the page itself so I think(!) I'm good now.

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Replies 3 (3)

Bundler-Manuel
Excursionist
141 7 19

Hey @daytonabob1 are you sure you used the right process when you tried to change it? Try and cross check with the Shopify manual here https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-your-email#

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.
daytonabob1
Tourist
5 1 2

This is an accepted solution.

Thank You for the info Shadowtitan. I traced the issue down to an email link on the page itself so I think(!) I'm good now.

daytonabob1
Tourist
5 1 2
Hello and thanks so much for replying(!) but I think I have sorted it
out.It was an issue with the link itself for the "info@" email