Feedback for your online store from the community
Hey I guess this is support? My test emails are going to test email now I want to send it to my customers but the verify code isnt arriving to verify my email which is not condusive to sending emails? you know your going to charge me for the email? how ever not if I cant send it.
Hi @Bodyhacks I understand your concern regarding the verification code not arriving, which is hindering your ability to send emails to your customers.
To resolve this issue, please follow these steps:
Check Spam/Junk Folder: Sometimes, verification emails may end up in the spam or junk folder. Please check these folders in your email account.
Resend Verification Code: Go back to the email verification page and request a new verification code. Ensure that you are entering the correct email address.
Whitelist Our Email Address: Add our email address to your whitelist to ensure that future emails are not blocked by your email provider.
Alternative Email: If possible, try using an alternative email address to see if the verification code arrives.
If you have tried all the above steps and are still not receiving the verification code, please provide us with your email address, and we will manually verify it for you. Additionally, if there is a specific error message you are seeing, please share it with us so we can better diagnose the issue. Regarding the email charges, please rest assured that we will not charge you until you are able to successfully send emails to your customers.
Furthermore, I would like to highlight our 'Coupon Discount on Cart' app, which can significantly enhance your marketing efforts. This app allows you to display available discount coupons directly on the cart page, encouraging customers to complete their purchases with the added benefit of discounts. It is designed to:
You can learn more about the app and its features at Coupon Discount on Cart App.
Please let us know if there is anything else we can assist you with. We are here to help and ensure your experience with our services is smooth and successful.
Best regards,
Ina
If it’s helpful to you, please mark it as a solution.
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