Enthusiastic but newbie, Feedback from all is much appreciated.

[MSCUnited]

Hi Folks,

I am a newbie and recently created my store. I would highly appreciate if you all can provide me your valuable feedback to kick start my first earning. I am sure your experience will help me to begin my journey in although competitive but thriving market.

Thanks in advance.

www.ecosmartstyle.com

[Dan-From-Ryviu]

Hi @MSCUnited 

Please use this logo version to reduce white space of your header 

Add your contact information in your contact us page

Change background of Add to cart button of your store to draw attention 

Add bulk offer to your product, it can help you increase average order value (AOV) 

[Gojiberry-Amee]

Hi MSCUnited, 

This is Amee from Gojiberry - Shopify Survey & Feedback App. 

First of all, I like the look of your store! It has many aspects that make it amazing already, but here is some feedback on how I think you can improve your store:

1. Add an add to cart button / call to action button under your products on the home page 

2. While many eco-friendly keywords are used (good for SEO!) I wasn't fully convinced why your line is eco-friendly... Is it because it is organic cotton? If any of your attires are made of recycled fabric or meet certain international standards for eco-friendliness, it would be good to mention those or display the certification. 
3. Adding a blog about eco fashion, talk about how to recycle, how to make your clothing last longer etc. This will help greatly with SEO and site traffic. 
3. Once you have some sales, it would be nice to add a post-purchase survey (marketing attribution -- where they found out about you, or product feedback). You can reward your customers through coupons or points incentives to keep them coming back. 
4. Add a testimonial section/product review to help gather social proof and make your website look more trustworthy for new buyers 

I hope this helps!

Amee | Gojiberry Team

[MSCUnited]

Hi Gojiberry-Amee,

Thank you so much for your valuable feedback. 

I am still figuring out how to add "Add to cart button" on products at homepage in Craft theme. But its a good suggestion to help buyers to do this quickly.

And you are right, it was confusing what my store tells, so I have removed the text at each page (which was for SEO purpose) and added the blog posts (in progress).

I like your idea to have testimonials and product review page to get more information. I will try to find out how to do that. 

Thank you for your wonderful feedback

Let me know if you have more suggestions. Thank you once again.

[MooseDesk · Accepted solution]

Hi @MSCUnited ,

Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App

Congratulations on the opening of your store! I can see the dedication you've poured into its creation. While it's already great, I do have some suggestions to help make it even better. Here are a few of my recommendations for better customer experience, if you don't mind taking a look.

1. Hero banners

A hero banner with a high-resolution image can create excitement, great first impressions towards your store and encourage visitors to continue scrolling your site. While creating your here banner you can also include any highlighted features, promotions or even your brand stories. 

Here is an example of a hero banner and the section where you can input a short introduction of your brand (make sure that you summarize it in 1 or 2 catching sentences only).

Note: The ideal size for a banner hero image is 1600 x 500 pixels.

2. Value propositions

Let the visitors know the benefits or competitive advantages your products can offer to them! I can see that you have already included the value propositions on the product page. 

However, people tend to scroll through your site fast to look for useful information. Without any highlighted, they will probably become bored, and unlikely to take any action of looking into your products. Therefore, you can create a dedicated section on your homepage to focus on the greatest benefits that your products offer.

Here is an example of an exciting way to present the value propositions:

3. Guarantees

People tend to trust businesses that are transparent and willing to share their brand policies. Here are some guarantees that you can show to your customers (depending on how your business operates).

4. FAQ

Customers tend to have a lot of questions, most of them can be answered by a simple FAQ (frequently asked questions) section. A well-written set of FAQ can build trust, confidence and make your customers feel more secured to make the purchasing decision. For more tips to create FAQ sections, you can refer to this useful blog from Shopify.

Example:

Lastly, if you are also looking for a ticket management system, you can give MooseDesk a try. MooseDesk is currently FREE for all early birds with 24/7 dedicated support, which would help you answers all the questions and explain why MooseDesk is suitable for your business. 

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So those are my recommendations for your store. Hope it brings you some new insights.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’. It would make my day!!

Once again, thank you! 

[permar]

When you look at your store always look from a mobile first perspective.

These days, more than 70% of traffic comes from mobile devices.

For example, your Collection Pages displays so much text that you are not capable of seeing the products above the fold. 

• Furthermore, people are skimmers. So rather use bullet points.
• Include and add to cart button to your collection page
• You are in the fashion space. That space is all about lifestyle. It is clear that those images were generated with a background template....Create real authentic content. 
• Try to include social proof. You have to ask yourself, why should people trust you? They don't know you and are on your site for the first time. Include reviews, testimonials, UGC. 

[MSCUnited]

Hi Permar, thank you for your feedback. 

And you are right, I had lots of text (basically I wanted to add keywords for SEO purpose) anyways, I took your suggestions removed the text)

I have added some blogpost rather to streamline my SEO. 

However, I am still figuring out how to add "Add to cart button" on products at homepage in Craft theme.

I have created these images using one mockup software where you add design to mockups. 

Let me know if you have more suggestions. Thank you once again.