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error message in checkout page

Solved
Ateeqjuhani
Excursionist
20 2 0

hello, I'm having this issue when consumers go to the order confirmation page they see this error message at the top, and the only way for it to go is to refresh the page, and it's kind of annoying.

 

 

is it fixable? I'm using (Ella-6.4.1-theme-source) in case it's relevant.

 

thanks in advance.

 

InkedInkedWhatsApp Image 2022-12-30 at 2.05.34 AM.jpg

Accepted Solution (1)
Cedcommerce
Shopify Expert
717 76 110

This is an accepted solution.

Hello @Ateeqjuhani

 

It seems there is a translation error on the order status page. We suggest you hire a Shopify expert who can add the custom code for this functionality.

 

Let us know if you need our help with this issue. 

 

Regards, 

CedCommerce

CedCommerce || Shopify Expert
- Let us know if our reply is helpful for you. Like it.
- Was your question answered? Mark it as an accepted solution.
- For further discussion contact: Email ID- apps@cedcommerce.com
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Replies 4 (4)
Ateeqjuhani
Excursionist
20 2 0

hello Saintman,

 

sure, its iqra.com.sa

Ateeqjuhani
Excursionist
20 2 0

Hello sainman 

 

Thanks for your advice, yes the language is only Arabic because I'm targeting only Arabic countries, and the other problems you mentioned is because I'm still building my store and it's not finished.

 

Regarding the problem I'm facing, it's only in the checkout page showing in order confirmation page after customers paid for the order, they see the error as stated above, I couldn't figure out how to remove the error message.

Cedcommerce
Shopify Expert
717 76 110

This is an accepted solution.

Hello @Ateeqjuhani

 

It seems there is a translation error on the order status page. We suggest you hire a Shopify expert who can add the custom code for this functionality.

 

Let us know if you need our help with this issue. 

 

Regards, 

CedCommerce

CedCommerce || Shopify Expert
- Let us know if our reply is helpful for you. Like it.
- Was your question answered? Mark it as an accepted solution.
- For further discussion contact: Email ID- apps@cedcommerce.com
- Whatsapp:- Join Here
Ateeqjuhani
Excursionist
20 2 0

ok sure, i need the assistance