Feedback for your online store from the community
Is there any solution to processing an exchange when you try to edit an order for a sale made with international currency (without refunding the order)?
I use Shopify (Australia) and cannot use the workaround for exchanges (cancel fulfillment and edit) for international orders. So I literally can’t exchange orders without refunding.
In my opinion, the ability to seamlessly exchange an order is a MUST HAVE for an e-commerce platform. I simply cannot understand why there is this limitation? As a product manager myself, I understand prioritization of feature development, but this is something sellers need to be able to do without workarounds that affect reporting.
if anyone knows how I can get around these limitations without just manually adjusting stock, your help is appreciated.
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