Fake store

New Member
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Hi team

I've received a web store link from shopify which seems to be fake as they don't have any contact details or physical address.

Pl check if they are faking people with somewhat imposible good price.



Reply 1 (1)
Shopify Staff
Shopify Staff
571 55 77

Hello @kmeht1012!

Thank you for bringing this to our attention.

You mentioned that you have received this web link - have you also ordered from this store, and if so, are you having issues with the order.

To give you some context here, Shopify is a platform where merchants come to create and host their online stores, but we do not have control over those stores or their individual orders. Due to privacy reasons, I am unable to confirm whether this store is with us or not, but we can investigate it. Other than the price, was there anything else that led you to believe that there is fraudulent activity?

Anything that you can think of will be helpful, as you will be able to file a complaint here. We really appreciate this feedback and we take all cases like this very seriously.

If you have any other questions, please feel free to reach out to me here.

Thanks! -Lana 


Lana | Social Care @ Shopify 
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