Feature Request - a "cancelled" status for draft orders.

Feature Request - a "cancelled" status for draft orders.

erickuha
Shopify Partner
2 0 0

Currently, there are only three statuses for a draft order: Open, Invoice Sent, and Completed. We often send invoices to our customers, but we would really like for those invoices to be able to be canceled without deleting the draft order. A fourth status, "Cancelled" for draft orders (invoices) that are older than 30 days would be really helpful for our items. Especially right now when we have literally thousands of old draft orders lying around in the store and would like to be able to retain the data, but make it so the customers cannot complete the order without contacting sales.

 

Especially since we've had to raise prices, more or less, across the board recently...

Replies 2 (2)

TEEORB01
New Member
16 0 0

this process is easy and can be done manually unless there is an automated app you will use which can be a paid apps. but the best is manually so as not to loose tangible informations of customers 

erickuha
Shopify Partner
2 0 0

I'm not sure what part of the process is supposed to be easily done. We have thousands of old draft orders that need to be cataloged and handled if we are going to clear it all out. We don't want to lose the data because each one is a potential client lead.

 

It would be so much easier if shopify had a way of archiving and deactivating draft orders.