Feedback for your online store from the community
hello y'all, I have ran into an issue.
I have recently created a new collection that includes some special products. Everything works fine, and the collection name is displayed in the navigation under "products"; except for the featured image. All of my other collections have their images and descriptions, except for the newest one I created.
I have tried resizing the image according to Shopify's sizing charts, but it still does not appear when I hover over my product nav.
Screenshot
Anyone who knows how to fix it? I am using the Dawn Theme
Hi @Minais ,
To solve that issue with missing featured image, try following these steps:
If the problem persists, contact Shopify support for further assistance. They will be able to troubelshoot and resolve your issue.
hi! as stated before, I have already adjusted the image to make sure that it fits shopify's size and format guidelines.
the image I am having issues with is the featured image for the Collection, which I have set.
I think the final option is what I need to do, however I don't want the image to appear when I hover over the collection with my mouse, but rather when I hover over the overall "Produkter", just like the others (see screnshot).
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