Feedback on my online Store - www.avajoyenterprise.com.au

[msteel04]

Many friends have supported me, but I would be so grateful for any honest feedback on my website within this community. 

Thank you so much for your support.

Michelle

[waytoapps]

Hello @msteel04 

Hope you are doing good. Your store looks nice and here are few suggestions.

Add Few products on the homepage.

Add Chatbot for support and you can also analyze customer choices.

Try blog page, which builds store Identity.

Add ATC(add to cart) buttons on the products in each category.

There is no terms and conditions checkbox at checkout. I suggest you to install an app from shopify app store which provides 'I agree to the Terms and Conditions' before checkout .As it makes easy for the customer to read your terms and policies.

If you are planning to sell on Etsy store consider our Etsy Integration app in the shopify app store.

[AiTrillion]

Hello @msteel04, Sachin here, from the AiTrillion Team at Shopify. Thanks for posting! I've taken a look at your store, and see that your store's overall appearance is visually appealing. Here are some inputs from my side:

- The first fold of the website should always have a call to action in it - And here’s why; in most cases placing the CTA above the fold works wonders for your campaigns. This placement immediately draws your visitors’ attention to your CTA which is always good for conversions.

- You should make your store engaging and interactive. Add essential eCommerce customer engagement tools in your store:

• Start giving loyalty points on activities like signing up, allowing for push notifications, follow or share on social media, on birthdays, visiting a store, leaving a review. This will help you to entice your visitors and will also increase the number of push subscribers, reviews, newsletter subscribers. A loyalty program helps in increasing sales and increase the retention rate.
• Add a web push notification. It turns visitors into subscribers and subscribers into customers. It can be sent even when customers are not in your store and bring back the lost customer to your store. You can also send an abandoned cart push notification, it helps to reduce the abandoned cart rate.
• Add a referral program, it helps in increasing sales and creates brand awareness. You can ask your customers to refer a product to their friends and family. When the product is referred by some known, people tend to purchase the product. The referral program helps in increasing sales. You can give a reward for referring the product to someone.

- You can add a countdown timer to create urgency for your promotions or offers with the countdown timer bar and motivate your customers to buy more from the store. It helps in increasing sales.

Moreover, if you would like to implement the above customer engagement features/ marketing tools in your store I suggest you to install the 'All in one' Shopify app AiTrillion, a full-fledged marketing solution. It will help you to capture visitors coming to your store and will help in getting more conversions.

Hope this helps!

[MS-WEB-DESIGNER · Accepted solution]

Dear @msteel04 

Hope the following suggestions will help you

• Add CTA at hero banners
• Need to Update Instagram profile , currently it is showing 404
• Improve ON PAGE SEO
• Collection page layout needs to improve

• Need to improve cart popup

[msteel04]

Thank you so much for the feedback. I will definitely follow your advice 🙂

[msteel04]

Thanks for the feedback it is much appreciated.

[Addyz]

Hi @msteel04 

After review of you store, I will advise you to install some social proof apps on the store. Most of the buyers will not buy if they did not found the site authentic. For first time buyer's you have to win their trust and social proof are great way to achieve that.

Also, you have not added any push notification app pan your store.Push notifications have high conversion rate. Most of the visitors just leaves after adding product to cart without purchasing it. Push notifications are great way to remind them of their abandoned cart and nudge them to complete the purchase.

You are really missing out with this core functionality which could easily recover some lost sales for you.

There are plenty of app on appstore which are offering push notification either for free or for very reasonable price.

I will recommend https://apps.shopify.com/cartbite

This one is offering abandoned cart ,back in stock and price drop notification on push and emails. 

If this is helpful please up vote the answer so that other merchants can get benefit from it too