I have spent the last few weeks designing, tweaking and adding products to our new zero waste and environment friendly products online store, We still need to change some product descriptions and the content on a few other pages, Also once that is done I will be doing the SEO on all the pages.
We once had another website business that did pretty well, but the software was open source and a mare to work with, this time around I found Shopify so much easier to work with and change things around.
The feedback we would love to hear about is the overall design, how you find it moving around and the general feel of the whole website and any recommendations on what do charge or add to make it a better experience for our hopefully future customers.
Hopefully we will be opening after this weekend, after adding more products and making any changes.
Many Thanks in advance..
I got to say, your website looks beautiful! You are off to a terrific start. It's very clean, professional, and easy to navigate. All in all, I don't see any major issues that stick out that I think could be improved upon. With that said, there are a couple of things that came to mind that may help!
The first thing I noticed are your product reviews, I would suggest importing reviews from the supplier if these are drop-shipped products. A lack of reviews adds a sense that this product hasn't been purchased before. Which doesn't translate to confidence in the buyer deciding to go with one of your products. Acquiring reviews as soon as possible would be a great task to focus on.
I'd also recommend devoting your top menu exclusively to shopping based links. Break out your categories so that your customers can see them all at a glance. Don't just hide everything behind a single 'Products' menu item. The result should be reflected in an increased add-to-cart rate. You can take this a step further by investing in a third-party Mega Menu app, such as Buddha Mega Menu. It is a feature-rich app that offers a wide variety of great features. Feel free to check out their app demo, here. There are a variety of other Mega Menu options in our app store that you can check out as well. However I have personal experience using Buddha, and I like it a lot!
I hope this helps! If there is anything else I can help you with, please let me know.
Glad to hear you plan to work on your SEO. Getting your SEO done properly is soo important! We hear from a lot of store owners A LOT that they get a lot of traffic but no conversions. If you need help in that department, we’ve created a video walking you through how to do your SEO properly so that you can target your intended audience:
I think you've done a great job with the website. The design is very clean and professional looking. Your collections are well sorted, I found it easy to navigate your store. You product is niche, I think you have great potential!
Best of luck!
Thank you both with your advise and your kind comments about the website..
Totally agree that I need reviews, we don't use drop shippers but will take some reviews from our suppliers. Again agree that the about us, blog and so on should be in the footer, will look into the mega menu..
Will also watch the SEO video.
Thank you again for your advise...
Hey there, @Zerohero!
Let’s just dive right in.
First impression: Your store looks clean, but the rotating hero images hurt more than they help. You have so many products, and it becomes almost a distraction. When I first came to your site, I thought you only sold bamboo products.
You need to feel really proud of your store. It’s headed in the right direction. Visitor behavior is going to help get you there, especially as you launch. You'll be able to spot issues in real-time. Lucky Orange has heatmaps, session recordings, polls and more with a free trial (no credit card required) and plans that start at $10/month.
I hope this helps. Good luck!
Cheers - Danny
Have seen your store and it looks great. Clean and fresh. I love it.
However, I still have some suggestions for you:
- It would be great if you can increase the size of the texts because I see it's quite small.
- At the first banner, I think you need to move the title to the right a little bit.
- At your second banner, the texts are quite hard to see. You can consider changing the color.
- Add Quickview buttons to allow your customers to see more product details faster.
- Maybe you can consider having more space between sections.
- On your product pages, there are two that you will need to add:
+ The Buy button
+ The Sticky Add to Cart bar
+ Upsell and Cross-sell methods because you're selling many types of products.
Product bundles, Frequently Bought Together, or Related Products. There are some of the methods you can consider.
- You can consider having live chat support to improve your customer service. WhatsApp can be a good option to chat with your customers.
App WhatsApp Chat & Abandoned Cart will help you do that with ease. Also, it's totally free.
- I don't see any of your social accounts. Do you plan to have in the future? I think they're necessary.
Instagram and Facebook are also good sales channels
Hope this helps!
Hello @Zerohero, I hope you are doing good. The look and feel of your store is good! Here are some suggestions that will help you to enhance better customer experience on your store:-
- The home Page should flow better. I would recommend setting it out like this.
- Some add-ons you must do to enhance customer engagement in your store & will help you to convert the traffic into the paying customers are:-
To implement these customer engagement tools on your store. I would recommend you to install AiTrillion.com. It is 'All in One' Shopify app that has all the essential features in a single app and is a fully integrated app. Plus you don't need to install multiple apps. You can check it out. I am sure you will find it useful.
I am also happy to assist you in setting up the above features in your store. Looking forward to your reply soon.
We are happy to help sellers to increase sales in this BFCM.
Hello All Again
So I have been working on the site for the past 7 weeks adding eco products and designing the store.. Found out the template I purchased was outdated and did not really work with Shopify on friday, So I purchased a Shopify theme, this one was called Empire.. Worked amazing straight out of the box and only took the weekend to make changes to match the look we was going for.
The site is live now but still has very little traffic, we are adding new products all the time, started blogging and also we are working on the on page and off page SEO..
So any more feedback on the overall layout, design good or bad would be great and if you like eco friendly products please feel free to buy 🙂