Feedback on store

[Bbrow0179]

Hello, just created my store would like some feedback on improvement design easiest way to attract customers to the store with it being brand new and all, thank you for your time.

https://www.upscaleurge.com

[WizzCommerce_Co]

Hi @Bbrow0179 , thank you for posting here!

Once I visited your store, Love Gifts looked good, and I could tell you had put much effort into building it.

Because your store is new, social proof was one of the pain points. I wanted to share some successful tips on building trust for your store with you here that you might find useful:

• Social Proof: add a live visitor counter, recent purchases, and just bought to get instant attention by showcasing a large number of store visitors
• Sales Pop-up: add a gamification box, and discount code with a countdown timer to make customers' purchases more fun and engaged with an animated gamification box
• FOMO & Scarcity: add order, add-to-cart, sold count, low-stock alert to increase checkout rate with a sense of urgency
• Cart Recovery: add flashing tab animation, cart abandonment alert, and comeback alert to convert abandoned carts into sales

=> All of those features can be added to your store with just an all-in-one Free social proof app from us, SnapNoti FOMO Visitor Counter.

I hope this recommendation will assist in enhancing your website's conversion rate.

If my answer is helpful, please let me know by accepting the Solution and giving a Like !!!

[MooseDesk]

Hi @Bbrow0179,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

First, your store looks stunning and has a visually aesthetic vibe! It also has quite enough essential information. However, we can make it even better. Please check some of my recommendations below.

1. Make your logo outstanding 

I can see that your current logo is white, which makes it easy to see when on black background. However, when scroll down, the navigation bar turns into white and makes it impossible to see your white logo. I suggest making it adjustable when switching to different background colors.

2. Enhance your product filter search

A more intuitive filter search makes it easier for customers to find exactly what they're looking for, reducing frustration. When customers can easily find products that match their specific criteria, they're more likely to make a purchase

Besides availability and pricing, you can consider adding some other elements, such as size, materials, style, etc. 

Take a look at this example:

3. Add an FAQ page

An FAQ page serves multiple purposes such as improving customer experience, reducing customer support load and enhancing SEO. I suggest exploring MooseDesk, a free Live Chat, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

—

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

[PageFly-Kate · Accepted solution]

Hi there, I'm Kate from PageFly - Shopify Landing Page Builder.

Congrats on your new store! The website looks elegant & majestic in general. However, regarding the store design, from my Conversion Rate Optimization expertise, I would like to give you some suggestions to make the store more stunning and better convert

1. Homepage

• Make the header smaller to improve UX and make room for other key content

• Add announcement bar with countdown timer and make it sticky

I notice that currently you are running on a promotion, you can consider adding a countdown timer as an announcement bar for limited-time offers to create a sense of urgency and drive conversions. Also it’s important to make it sticky even when scrolling down to keep reminding visitors about the promotion.

You can take this as a reference:

• Make the styling (branded font & color, button style, image size, alignment...) integrated

Improve the alignment & styling of different sections of your store. It improves the professionalism & gives users a better experience with the content.

Reference:

• About Us Section

Visitors who land on your site for the first time might seek out who is behind the product, and why they should buy from you. So consider adding an About Us section to introduce your brand.

For example,

2. Product page

• Make Add to cart button & price information in prominent styling

It's important to highlight the key information like the price and call to action. Adding other styling like bold, italic, using different color and font size to the price and mouse over state for ATC button to make them more noticeable.

Reference: 

• Add a sticky add to cart button to product page 

A sticky Add to cart (ATC) button remains visible on the screen as users scroll through product details, images, and reviews. This reduces friction and ensures the call-to-action is always accessible, making it easier for shoppers to make a purchase decision without having to scroll back up.

Reference:

• Other tips

To make customers' experience more interesting, you can try Picjam, a great tool that uses AI to generate stunning model images when you give it the product image.

That’s all of my feedback. Hope it will enhance your website's look and help you grow sales. Feel free to reach me in the reply section if you need further discussions. Wish you luck and endurance on your entrepreneurship journey! 

Cheers,

Kate | PageFly Team